Technology Operations Analyst 3

Judge Group, Inc.; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Judge Group, Inc. in Irving, TX is seeking a Technology Operations Analyst 3 to support security and access management across diverse databases. You will provision database access, manage user accounts, roles, and privileges while working with Oracle, SQL Server, Teradata, PostgreSQL, Yugabyte, and IBM DB2.

You will troubleshoot access issues, collaborate with IT and business stakeholders, and participate in on-call rotations. Proficiency with Excel and reporting tools is preferred.

Qualifications

• 2 years of experience in database access administration, identity and access management, security operations, or a related field.
• Hands-on experience provisioning and managing database access, including user account creation, deletion, role management, and privilege assignment.
• Working knowledge of one or more database technologies, including Oracle, Microsoft SQL Server, Teradata, PostgreSQL, Yugabyte, IBM DB2.
• Experience utilizing ticketing and service management platforms such as ServiceNow, Remedy, ART, PAC2000, or similar systems.
• Demonstrated ability to troubleshoot and resolve technical and access-related issues.
• Strong customer service, communication, and stakeholder management skills.
• Proficiency in Microsoft Excel and general reporting tools.
• Ability to adapt quickly in a fast-paced, dynamic environment with evolving priorities.
• Willingness to participate in on-call support rotations and utilize a personal mobile device for business communication as needed.

Skills

Database access administration

Identity and access management

Security operations

Customer service

Communication

Stakeholder management

Excel and reporting tools

On-call support

Adaptability

Tools

Oracle

Microsoft SQL Server

Teradata

PostgreSQL

Yugabyte

IBM DB2

ServiceNow

Remedy

ART

PAC2000

Job description

Location: Irving, TX Description: Our client is currently seeking a Technology Operations Analyst 3

Required Qualifications

• 2 years of experience in database access administration, identity and access management, security operations, or a related field.
• Hands-on experience provisioning and managing database access, including user account creation, deletion, role management, and privilege assignment.
• Working knowledge of one or more database technologies, including:
• Oracle
• Microsoft SQL Server
• Teradata
• PostgreSQL
• Yugabyte
• IBM DB2
• Experience utilizing ticketing and service management platforms such as ServiceNow, Remedy, ART, PAC2000, or similar systems.
• Demonstrated ability to troubleshoot and resolve technical and access-related issues.
• Strong customer service, communication, and stakeholder management skills.
• Proficiency in Microsoft Excel and general reporting tools.
• Ability to adapt quickly in a fast-paced, dynamic environment with evolving priorities.
• Willingness to participate in on-call support rotations and utilize a personal mobile device for business communication as needed.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively “Judge”) to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge’s Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact: