Technology Instructor

Morgan Lewis; San Francisco (CA); On-site; USD 81,640 - 130,585; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Morgan, Lewis & Bockius LLP in San Francisco seeks a Technology Instructor to coach end-users and attorneys on technology best practices. You will prepare and deliver in-person or online training, organize curricula, and create video and written content to support staff.

The role requires a bachelor’s degree and at least three years of technology training in adult learning, with advanced knowledge of Microsoft Office and mobile operating systems.

Qualifications

• Bachelor’s degree and minimum of three (3) years of experience in technology training in an adult learning environment.
• Advanced knowledge of office productivity software and Microsoft and mobile operating systems.

Responsibilities

• Respond to end-users and clients on technology issues, providing coaching and best‑practice advice.
• Prepare, organize, and conduct educational and end‑user support activities.
• Communicate with attorneys and staff to ensure optimal use of the firm’s technology.

Skills

Technology training

Adult learning

Curriculum design

Coaching

Education

Bachelor's degree

Tools

Microsoft Office

Mobile operating systems

Job description

Technology Instructor

Responsibilities

• Respond to end-users and clients on technology‑related issues and questions, providing coaching and best‑practice advice.
• Prepare, organize, and conduct educational and end‑user support activities.
• Communicate with, evaluate usage patterns of, and recommend best practices to attorneys and staff to ensure optimal use of the firm’s technology.
• Collaborate with subject‑matter experts in designing, documenting, and delivering curricula and job‑support solutions on in‑house programs.
• Deliver firm‑wide, regional and local technology instruction in‑person or online.
• Design and develop video, written and visual content; record and edit audio and video for teasers, recaps, and software video tips.
• Write technical articles for the internal knowledge base on identified issues, resolutions and work‑arounds and on locally managed applications.
• Make best‑practice recommendations on commonly used firm‑supported applications; assist IT developers and attorneys and staff.
• Maintain records of instructional activities and attendance, evaluate program effectiveness, and monitor employee progress.

Qualifications

• Bachelor’s degree and minimum of three (3) years of experience in technology training in an adult learning environment.
• Advanced knowledge of office productivity software and Microsoft and mobile operating systems.

Compensation and Benefits

For positions in San Francisco, CA, the salary range for this position is: $81,640.00 – $130,585.00. The final salary or hourly wages may vary based on prior experience, relevant expertise, current business needs, and market factors. Compensation may also include a range of medical, financial, and other benefits such as 401(k) eligibility, paid time off (vacation, sick time, parental leave), and additional benefits depending on the position offered.

Employment is at‑will; the firm reserves the right to modify base salary and other compensation or benefit programs at any time.

EEO Statement

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by federal, state, or local law. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider qualified applicants with arrest and conviction records. California applicants will be provided notice of the Firm’s California Consumer Privacy Act (CCPA) Privacy Notice for Candidates. Applicants may apply online via the firm website at www.morganlewis.com by selecting “Careers.”