Technology Delivery Director — Hybrid Leader (3/2 Remote)

Citi

Irving (TX)

Hybrid

USD 170,000 - 300,000

Full time

9 days ago

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Benefits offered by this job

Hybrid work schedule

Global collaboration opportunities

Learning & development programs

Competitive benefits

Job summary

Citi in Irving, TX is seeking a Technology Delivery Director to lead portfolio delivery across technology programs supporting Retail Banking and Credit Cards. You will partner with business stakeholders to translate priorities into results, shape delivery methodologies, and drive accountability across teams.

The role demands deep tech leadership, risk-aware decision making, and the ability to align technology with strategic business objectives.

Qualifications

15+ years of technology delivery experience.
8–10+ years of experience managing teams and leading people.
Background delivering technology programs within Retail Banking or Credit Cards operations.
Knowledge of the Financial Crimes and Fraud domain.
Working knowledge of financial products and the competitive landscape within the industry.
Strong command of Microsoft Office applications.
Bachelor's degree or equivalent practical experience.

Responsibilities

Lead portfolio delivery across multiple technology programs, managing the book of work from planning through execution.
Manage and develop multiple teams, including hiring, performance evaluations, and career development.
Define team structure and role clarity to maximize impact and efficient use of resources.
Partner directly with business stakeholders to align technology delivery with organizational priorities.
Guide the design and development of system architecture in collaboration with end users to improve deliverable quality.
Present regular project and portfolio updates to senior management and business leaders.
Oversee budgeting, planning, and policy decisions that shape the strategic direction of the technology area.
Manage disaster recovery planning, testing, and operational readiness for new applications.
Apply sound judgment when assessing risk, safeguarding Citi's reputation, clients, and assets by maintaining compliance with applicable laws and regulations.