Head of Technology Delivery & Portfolio

Citigroup Inc.; Irving (TX); Hybrid; USD 170,000 - 300,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Citigroup Inc. in Irving, Texas seeks a Technology Delivery Director to lead portfolio delivery across technology programs for Retail Banking and Credit Cards, translating priorities into results and guiding cross-functional teams.

You will partner with business stakeholders, shape delivery processes, ensure risk management and regulatory alignment, and present updates to executives while overseeing budgets and architecture decisions.

Qualifications

• 15+ years of technology delivery experience.
• 8–10+ years of people management experience.
• Experience delivering technology programs within Retail Banking or Credit Cards.
• Knowledge of the Financial Crimes and Fraud domain.
• Working knowledge of financial products and competitive landscape.
• Proficient with Microsoft Office applications.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Lead portfolio delivery across multiple technology programs from planning to execution.
• Manage and develop multiple teams, including hiring and performance reviews.
• Define team structure and role clarity to maximize impact.
• Partner with business stakeholders to align delivery with priorities.
• Guide system architecture design with end users to improve quality.
• Present updates to senior management and business leaders.
• Oversee budgeting, planning, and policy decisions shaping strategy.
• Manage disaster recovery planning and operational readiness for new applications.
• Assess risk and ensure compliance with laws and Citi policies.

Skills

Technology delivery experience

People management

Retail Banking / Credit Cards domain

Fraud domain knowledge

Financial products knowledge

MS Office proficiency

Bachelor's degree

Education

Bachelor's degree or equivalent practical experience

MBA

Master's degree

Tools

PMP certification

Job description

Citigroup Inc. in Irving, Texas seeks a Technology Delivery Director to lead portfolio delivery across technology programs for Retail Banking and Credit Cards, translating priorities into results and guiding cross-functional teams.

You will partner with business stakeholders, shape delivery processes, ensure risk management and regulatory alignment, and present updates to executives while overseeing budgets and architecture decisions.