Technology Consultant – Southern Tier

Arthrex Buffalo; New York (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Arthrex Buffalo, a global medical device leader in orthopedics, seeks a Technology Consultant to achieve sales goals within the assigned territory. You will consult surgeons in the operating room regarding the use of Arthrex implants and instruments, building and maintaining strong relationships with health care professionals.

Candidates should have orthopedic or medical device experience, be comfortable in open-OR environments, and quickly absorb technical information about procedures and the

Qualifications

• Minimum of 3+ years of orthopedic experience or medical device experience preferred.
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market.
• Must be comfortable in open-operating room environments.
• Knowledge of orthopedic procedures and terminology as it relates to Arthrex.
• Knowledge of operating room protocols and procedures.
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures.
• Prior sales experience is a plus.

Responsibilities

• Meet and exceed sales objectives for the territory.
• Represent Arthrex Buffalo as an independent agency authorized to sell Arthrex products to surgeons and healthcare professionals.
• Build and maintain strong business relationships and develop sales strategies.
• Communicate product updates and changes to the portfolio and educational programs.
• Implement new sales plans and marketing strategies to position the organization competitively.
• Cross-sell additional products or manage new product introductions.
• Address problems that arise at the account.
• Support compliance and confidentiality; adhere to laws, regulations and company policies.
• Receive coaching and transfer knowledge to peers as needed.
• Maintain training in sales skills and product features/benefits.
• Collect competitive data and stay current on industry trends.
• Attend sales and professional association meetings outside regular business hours.
• Ability to lift up to 35 pounds regularly.

Skills

Orthopedic sales experience

Customer relationship skills

Public speaking

Communication skills

Self-motivation / competitive drive

Work independently

Tools

MS Office

Job description

The Technology Consultantis responsible for achieving predetermined sales goals and quotas within their team’s assigned territory. TC’s must establish, build, and maintain customer relations through constant communication and in-person appointments. This position is specifically responsible for maintaining expert knowledge of Sports Medicine and Trauma product portfolio. You will consult surgeons in the operating room regarding the use of our implants and instruments. Pre-existing knowledge and experience in the trauma field is preferred but not required.

Essential Duties and Responsibilities:

• Primarily responsible for meeting and exceeding sales objectives for the territory. RepresentArthrex Buffalo, an independent agency authorized to sell Arthrex products by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
• Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
• Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
• Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
• Cross-sell additional products or manage new product introductions as they become available.
• Address any problems that arise at the account.
• Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and company policies and procedures.
• Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
• Maintain training in sales skills, product features/benefits and other critical business applications.
• Collect competitive data and remain current on industry, customer and competitive trends.
• Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
• Ability to lift up to 35 pounds on a regular basis.

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.

Requirements

Education and Experience:

• Minimum of 3+ years of orthopedic experience or medical device experience preferred
• Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
• Must be comfortable in open-operating room environments
• Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
• Knowledge of operating room protocols and procedures
• Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
• Prior sales experience is a plus

Knowledge and Skill Requirements/Specialized Courses and/or Training:

• MS Office
• Ability to create an effective business plan (30/60/90)
• Strong public speaking and communication skills
• Strong sense of urgency
• Ability to work well under pressure
• Self-assurance and competitive drive
• Ability to work independently, make decisions and take responsibility for them.
• Abide by all Compliance and Code of Conduct policies

Machine, Tools, and/or Equipment Skills: