Technology Communications Strategist

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Technology Communications Manager to develop and deliver strategic communications for the Global Technology Organization.

You will translate complex technology programs into clear narratives for executives, employees, and external partners, partnering with Strategy, PMO, Change Management, and Technology leadership to ensure alignment and adoption. The role emphasizes a unified GTO voice, transparency, and a culture of partnership across the

Qualifications

• Bachelor-level degree in communications, public relations, marketing, journalism or a related field.
• Demonstrated ability to write clearly for executives and diverse audiences.
• Experience translating complex technology strategies into simple, compelling messages.

Responsibilities

• Develop and execute the annual GTO communications strategy aligned to technology priorities and transformation goals.
• Define communication plans for major programs, executive announcements, and organizational changes.
• Partner with Technology Strategy and Change teams to ensure narrative alignment across all channels.
• Craft speeches, scripts, talking points, and leadership messaging for the CTO, SVPs, and key technology leaders.
• Support preparation and communication for leadership forums, ELT updates, town halls, and board materials.
• Ensure communications are clear, professional, and consistent with enterprise tone and brand.
• Create high-quality content that informs, engages, and inspires GTO teams.
• Develop newsletters, intranet content, and storytelling assets that articulate technology value.
• Highlight technology achievements, innovation, and cultural initiatives.
• Lead communication strategy for technology programs, platform launches, operating model changes, and new capabilities.
• Translate technical concepts into accessible, user-friendly content.
• Support aligned communications across Program, PMO, and Change teams.
• Manage communication channels (email, intranet, Teams, town halls, events) for reach and impact.
• Measure engagement and analytics to improve channel effectiveness.
• Establish templates and best practices for technology communications.
• Ensure consistency of message, tone, and branding across GTO communications.
• Provide guidance and coaching to technology leaders on effective communication.

Skills

Executive writing

Tech communications

Storytelling

Stakeholder management

Leadership communication

Global/global matrix experience

Education

Bachelor's Degree in Communications/PR/Marketing/Journalism

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a Technology Communications Manager to develop and deliver strategic communications for the Global Technology Organization.

You will translate complex technology programs into clear narratives for executives, employees, and external partners, partnering with Strategy, PMO, Change Management, and Technology leadership to ensure alignment and adoption. The role emphasizes a unified GTO voice, transparency, and a culture of partnership across the