Tech Manager, Enterprise Solutions for Shipboard Ops

Prestige Cruise Services LLC; Miami (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. (NCLH) is seeking a Technology Manager to lead a team delivering enterprise technology solutions across guest-facing operations, embarkation, port operations, casino platforms, procurement, logistics, and inventory management.

The role emphasizes secure, scalable systems, governance, and cross-functional collaboration to drive reliable, innovative technology outcomes. The Technology Manager will ensure adherence to SDLC, optimize performance, manage vendor

Qualifications

• 7+ years of progressive experience in enterprise application development, systems integration, or technology operations.
• 2+ years of people management or supervisory experience.
• Experience supporting operationally critical systems in guest-facing, logistics, supply chain, casino, or maritime environments.
• Experience overseeing enterprise applications in cloud and/or hybrid infrastructure environments.
• Experience working within structured SDLC, governance, and compliance frameworks.

Responsibilities

• Lead and develop a team of engineers, analysts, or technical leads responsible for application delivery and support.
• Oversee design, development, implementation, and support of systems across assigned verticals.
• Ensure adherence to SDLC, change management, incident management, and governance standards.
• Partner with Product Leads and business stakeholders to prioritize initiatives and allocate resources effectively.
• Manage vendor relationships, including performance reviews, escalations, and delivery coordination.
• Identify risks related to compliance, security, performance, and operational continuity; implement mitigation strategies.
• Contribute to budgeting, capacity planning, and resource forecasting activities.

Education

Bachelor's Degree

Tools

Cloud platforms

ITIL

SOX/ITGC governance

Job description

Norwegian Cruise Line Holdings Ltd. (NCLH) is seeking a Technology Manager to lead a team delivering enterprise technology solutions across guest-facing operations, embarkation, port operations, casino platforms, procurement, logistics, and inventory management.

The role emphasizes secure, scalable systems, governance, and cross-functional collaboration to drive reliable, innovative technology outcomes. The Technology Manager will ensure adherence to SDLC, optimize performance, manage vendor