Technology Associate

The Illinois Association of School Administrators; Plainfield, Northern (IL, KY); Hybrid; USD 61,262,000 - 66,125,000; Full time

Benefits offered by this job

190 days

11 paid holidays

Mandatory training within 45 days

Job summary

The Illinois Association of School Administrators is seeking an Educational Technology Support Assistant to provide school-level technology support for teachers and students, ensuring hardware and software run smoothly.

Reporting to the Executive Director of Information Services, the role focuses on assisting with curriculum integration of technology, troubleshooting, and maintaining computer labs. A high school diploma or GED is required, with IT coursework preferred.

Qualifications

• General knowledge of computers and related technologies.
• General knowledge of available software packages.
• Ability to communicate with staff and students to determine needs and problems with technology.
• Ability to assist teachers in integrating software with curriculum.
• Ability to independently solve most minor problems and work cooperatively with staff and students.

Responsibilities

• Provide hardware and software support to teachers and building staff.
• Install, troubleshoot and maintain classroom lab equipment and software.
• Troubleshoot login, printing, and routine error messages; escalate when needed.
• Train teachers and staff on available software and hardware.
• Collaborate with administrators to plan and manage equitable lab schedules.

Skills

General tech knowledge

Software packages knowledge

Communication with staff and students

Assist teachers in softwareIntegration

Problem solving independently

Teamwork and collaboration

Education

High school diploma or GED / IT coursework

Job description

Primary Function (Job Goal)

Provide support for technology at the school level.

Reports To (accountability)

Executive Director of Information Services

Supervisory Responsibilities

None

Salary $21.38

Qualifications

• General knowledge of computers and related technologies
• General knowledge of available software packages
• Ability to communicate with staff and students to determine their needs, concerns and/or nature of problems that may be relative to the use of technology equipment or software.
• Ability to assist teachers in the integration of software with curriculum
• Ability to solve independently most minor problemsWork cooperatively and productively with students and staff
• High school diploma or GED/Preferred minimum of 36 hours college credit hours recently completed in IS/IT/MIS studies.
• Ability to reach, bend and periodically lift up to 25 pounds is required
• Pre-employment medical examination, including tuberculosis clearance
• Pass a Regional Office of Education Fingerprint/Background Clearance including Federal Bureau of Investigation

Physical Requirements

• Utilization of some resources from other work units may be required to perform the job's functions.
• Ability to reach, bend and periodically lift up to 25 pounds is required
• The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling. Generally the job requires 50% sitting, 25% walking, and 25% standing.

Essential Duties and Performance Responsibilities

This employee is responsible for performing tasks which aid in the ongoing support of teachers and students using computers in the ELP thru grade 8 educational setting. The employee provides hardware and software support to teachers and building support staff. Tasks include but are not limited to software training, hardware and software installation, troubleshooting problems such as logging on to a computer system or software, printing malfunctions, or routine error messages. If standard techniques do not resolve the situation, the employee will seek assistance from the appropriate technical professional.

Illustrative Examples of Work

• Ensure equipment is working properly
• Ensure teachers know how to use available software and hardware
• Performs housekeeping functions in labs (i.e. – keeping computers clean)
• Support staff and students in effective utilization and integration of available software packages
• Install, maintain and repair various types of technology equipment
• Install and troubleshoot various software programs
• Prepare computer lab equipment and software for a scheduled class when a specific request if made by a building staff member
• Assist school staffs and students with the operation of technology related equipment
• Attend various workshops to stay abreast of developments in instructional technologies
• Collaborate with building administrator(s) to organize and develop an equitable computer lab schedule for all classrooms.
• Collaborate with building administrator(s) to either develop or review computer lab procedures which staff and students must adhere to throughout the entire school year

Salary/Benefits

190 days

11 paid holidays

Completion of mandated training through Global Compliance Network within first 45 days of employment.

FLSA Non Exempt Status

Evaluation

Performance of this job will be evaluated in accordance with the provisions of the Board’s policy on evaluation of Educational Support Personnel.