Field Service Engineer - Industrial Automation & CNC

Biesse; California (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Overtime pay

Travel pay (portal to portal)

Travel points

Vehicle allowance

Company-paid benefits

401(k) options

Employee assistance program

Job summary

Biesse is seeking a Field Service Technician to apply mechanical and electrical knowledge across various sectors. You will install, maintain and support machines at customer sites, acting as a subject matter expert.

You will troubleshoot mechanical, electrical and pneumatic issues, provide hands-on training to customer staff, and maintain detailed service reports. Expect travel 100% and a comprehensive benefits package.

Qualifications

• Hands-on installation and maintenance of advanced machinery.
• Diagnose mechanical, electrical and pneumatic issues on heavy capital equipment.
• Provide hands-on training to customer representatives.
• Maintain detailed service reports and documentation.
• Willingness to travel 100%.

Responsibilities

• Install, repair and maintain machines at customer sites.
• Diagnose and resolve mechanical, electrical and pneumatic issues.
• Train customers on machinery operation and maintenance.
• Generate detailed service reports for each visit.
• Collaborate with customers to ensure timely issue resolution.

Skills

Mechanical installation

Equipment repair

Electrical troubleshooting

Customer service

On-site service

Documentation

Team collaboration

Job description

Ready to help shape the future of Manufacturing?

We’re looking for hardworking, dependable professionals who have a strong desire to contribute to a growing organization.

As a Field Service Technician, you will be able to apply mechanical and electrical knowledge across various sectors. You'll act as a subject matter expert for our customers by providing installation, maintenance and support services on our machines. At Biesse, our mission is to provide our customers and clients with the most suitable solutions enabling them to unleash the true potential within any material.

If you’re looking to be a part of a team that emphasizes innovation while building something you can be proud of, then we would love to hear from you!

Total Rewards

• Competitive Base Pay + Overtime at time and a half
• Portal to Portal travel pay
• Travel Points – All points accumulated from hotel and airline bookings are yours
• Vehicle allowance
• 100% company paid benefits package
• 401(k) options
• Employee assistance program

What You’ll Bring to the Table

• Willingness to Travel 100%
• Experience with Mechanical installation, repair and maintenance of advanced machinery and heavy capital equipment
• Customer Service – Providing hands‑on training to customer representatives on machinery operations and maintenance.
• Technical Abilities – Analyzing, troubleshooting, and diagnosing mechanical, electrical/electronic, and pneumatic issues to ensure machinery operates at peak performance.
• Dependability – Conducting on‑site service interventions, collaborating with customers to resolve problems efficiently and effectively.
• Attention to Detail – Maintaining detailed service reports to ensure accurate documentation of all service activities.
• Collaboration – Building and maintaining strong customer relationships to deliver exceptional service experience.

Our Commitment to Your Success

• Senior Engineer Shadowing on live projects