Technician Quality Control

Alford Media; Coppell (TX); On-site; USD 40,000 - 58,000; Full time

Job summary

Alford Media seeks a Technician - Quality Control to inspect, test, prepare, and stage rental equipment ensuring inventory accuracy and event readiness. This in-person, full-time role is based in Flower Mound, TX, supporting our in-office/warehouse operations.

The ideal candidate has a High School diploma and 2+ years in event production, AV tech, or warehouse work, with basic repair and troubleshooting skills and a safety-conscious mindset.

Qualifications

• High School Diploma or equivalent.
• Minimum two years of experience in event production, audiovisual technology, warehouse operations, or a related field preferred.
• Basic technical repair and troubleshooting experience is an asset.

Responsibilities

• Perform daily inbound inspections and quality control checks on rental equipment.
• Prioritize workloads based on event schedules and outbound equipment requirements.
• Stage, prepare, and verify outbound equipment to ensure readiness and accuracy.
• Conduct basic troubleshooting, testing, and repairs to return equipment to rentable condition.
• Load, secure, transport, and unload equipment in accordance with company and DOT requirements.
• Maintain inventory levels of parts, accessories, and supporting equipment.
• Support continuous improvement initiatives related to quality control processes and warehouse efficiency.
• Promote and follow all safety policies, procedures, and best practices.
• Partner with Operations, Warehouse, and Event teams to ensure seamless execution.
• Maintain a clean, organized, and professional work environment.
• Assist with training and development of team members as needed.

Education

High School Diploma or equivalent

2+ years in event production / AV tech / warehouse operations

Basic repair and troubleshooting

Job description

About Us

At Alford Media, we don’t just provide event technology, we create unforgettable experiences. In an industry where equipment and expertise are easy to find, what sets us apart is how we work—with heart, precision, and purpose. With decades of experience and an ever-evolving inventory of cutting‑edge gear, we empower our team to make smart, timely decisions that consistently deliver extraordinary results.

Summary

The Technician - Quality Control is responsible for inspecting, testing, preparing, and staging rental equipment to ensure inventory accuracy, equipment reliability, and event readiness. This role plays a critical part in maintaining quality standards and supporting flawless event execution.

This position will support our Alford Media team. The position follows an in-person schedule working full-time in-office/warehouse based out of Flower Mound, TX.

Essential Duties & Responsibilities

• Perform daily inbound inspections and quality control checks on rental equipment.
• Prioritize workloads based on event schedules and outbound equipment requirements.
• Stage, prepare, and verify outbound equipment to ensure readiness and accuracy.
• Conduct basic troubleshooting, testing, and repairs to return equipment to rentable condition.
• Load, secure, transport, and unload equipment in accordance with company and DOT requirements.
• Maintain inventory levels of parts, accessories, and supporting equipment.
• Support continuous improvement initiatives related to quality control processes and warehouse efficiency.
• Promote and follow all safety policies, procedures, and best practices.
• Partner with Operations, Warehouse, and Event teams to ensure seamless execution.
• Maintain a clean, organized, and professional work environment.
• Assist with training and development of team members as needed.

Education & Experience

• High School Diploma or equivalent required.
• Minimum two (2) years of experience in event production, audiovisual technology, warehouse operations, or a related field preferred.
• Basic technical repair and troubleshooting experience is an asset.

This position regularly works in a warehouse environment and requires frequent standing, walking, lifting, carrying, reaching, bending, and moving equipment. Reasonable accommodations may be made for qualified individuals with disabilities.

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.