Technician - Maintenance

Bally's Corporation; Baton Rouge (LA); On-site; USD 20,000 - 28,000; Full time

Job summary

Bally's Corporation in Baton Rouge, LA seeks a Maintenance Worker to support guest services and property upkeep. You will perform general maintenance, repair, and replacement of gaming table layouts, and assist with preventative maintenance schedules.

The role requires flexibility, strong guest relations, and adherence to company policies; physical duties include lifting and ladder work as needed in a casino environment.

Qualifications

• Professional demeanor and ability to interact with guests and team members.
• Strong teamwork, interpersonal, guest service, and communication skills.
• Two years maintenance experience preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests and inviting them back.
• Maintain, repair, and replace gaming table layouts as directed by supervisor.
• Perform general maintenance of facilities and identify deficiencies.
• Know-how of HVAC, alarm systems, and generators; diagnose and fix issues.

Skills

Guest service

Teamwork

Communication

Education

High School Diploma or GED

Job description

Description

ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable a team member with disabilities to perform the essential functions.

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Responsible for general maintenance of all facilities on property and the property itself. Identify deficiencies related to maintenance of such facilities.
• Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor.
• Knowledge of the HVAC system, alarm system, and generators. Identify and diagnose deficiencies with the system and take measures to correct deficiencies.
• Identify the need for and perform Mid-level to advanced level Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
• Assist with creating Preventative maintenance schedule and follow such schedule.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Perform other duties as assigned or reasonably requested by any member of management.

WORKING ENVIRONMENT & PHYSICAL EFFORTS

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates.
• Required to walk and stand; use hands to finger, handle, or feel objects, tools, and controls;
• reach with hands and arms; stoop, kneel, crouch, and bend; climb; and talk and hear. The team member must frequently lift and/or move up to 50 pounds, including overhead lifting. The team member may lift and/or move up to 250 pounds with assistance. The team member will
• occasionally be required to climb a ladder.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Target Hourly Rate: $17.36 per hour

Qualifications

Experience

• Gaming industry experience is preferred. (preferred)
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company. (preferred)
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills. (preferred)
• Two years maintenance experience is preferred. (preferred)
• A high school diploma or GED equivalent is preferred (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.