Technician Assignment Specialist

Barrister Global Services Network; Hammond (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Barrister Global Services Network is hiring Dispatchers in Hammond, Louisiana. As a Dispatcher, you will advise technicians on their scope of work, tools required, and negotiate payment terms, ensuring they have all necessary documentation.

The ideal candidate should have strong phone and written communication skills, be able to learn quickly, and pay attention to detail.

Qualifications

• Basic knowledge on how to operate a computer.
• High energy, able to work in a fast-paced environment.
• Ability to negotiate service repair opportunities and rates.

Responsibilities

• Advise technicians on scope of work and tools needed.
• Negotiate payment terms and ensure proper documentation.

Skills

Strong phone skills

Attention to detail

Ability to learn quickly

Job description

Job Description

Our Dispatchers advise the technician scope of work, tools needed, date and time of the call, include any site-specific information / instructions as well as negotiate payment terms. They ensure technicians have all documentation needed to successfully complete the service call and contact end-users to set and confirm appointments.

Qualifications

• Basic knowledge on how to operate a computer.
• High energy, able to work in a fast-paced environment and possess the ability to learn quickly.
• Ability to negotiate service repair opportunities and rate of compensation.
• Strong phone skills. Must speak clearly; majority of time is spent talking on a telephone.
• Strong written communication skills; must be able to convey information in an effective and efficient manner.
• Attention to detail with serious proofreading skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.