Technical Writer – ISO 9001 QMS (Remote‑Friendly)

ON.energy; Houston (TX); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development

Job summary

ON.energy is seeking a Technical Writer to build and unify our ISO 9001:2015 Quality Management System across US operations. This full-time role supports creating auditable documentation—policies, procedures, and work instructions—that auditors will accept.

You will translate how teams operate into clear, compliant documents, including bilingual English/Spanish materials when needed, and assist internal and external audits.

Qualifications

• 3+ years of technical writing experience in quality/operations/industrial environments.
• Strong knowledge of ISO 9001:2015 and documented information expectations.
• Proven experience creating workflows, policies, procedures, SOPs, and forms for ISO 9001:2015 QMS.
• Proficiency with Microsoft Office and AI writing platforms.
• Experience with document control systems (SharePoint/Confluence).
• Excellent organization and attention to detail.
• Ability to simplify complex processes into clear instructions.
• Ability to work independently with process owners and meet deadlines.

Responsibilities

• Develop and maintain QMS documents: policies, manual, procedures, work instructions, forms, templates.
• Interview process owners to capture real workflows.
• Align documents to ISO 9001:2015 clauses and documented information requirements.
• Produce bilingual English/Spanish documents when needed or coordinate translation.
• Support audits by providing records and answering documentation questions.
• Standardize formats, style, and terminology across sites.
• Create visual aids like flowcharts, process maps, and checklists.

Skills

Technical Writing

ISO 9001

QMS Documentation

Process Workflows

Policies & SOPs

MS Office

SharePoint

Confluence

Attention to detail

Independent work

Project management

Tools

SharePoint

Confluence

Microsoft Word

Microsoft Excel

Visio

Planner

Claude

ChatGPT

CoPilot

Gemini

Job description

ON.energy is seeking a Technical Writer to build and unify our ISO 9001:2015 Quality Management System across US operations. This full-time role supports creating auditable documentation—policies, procedures, and work instructions—that auditors will accept.

You will translate how teams operate into clear, compliant documents, including bilingual English/Spanish materials when needed, and assist internal and external audits.