Technical Writer

ON.energy; United States; Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Holiday schedule

Annual bonus eligibility

Job summary

ON.energy is seeking a Technical Writer to build and maintain an ISO 9001:2015 quality management system across US operations, turning how teams work into auditable, compliant documentation.

You will develop policies, procedures, and forms aligned to ISO clauses, interview owners to capture workflows, and coordinate translations when needed to ensure knowledge is accessible and auditable.

Qualifications

• 3+ years of technical writing experience in quality, operations, or energy environments.
• Strong knowledge of ISO 9001:2015 requirements and documented information expectations.
• Experience developing Process Workflows, Policies, Procedures, SOPs, and Forms for an ISO 9001:2015 QMS.
• Proficiency with MS Office and AI writing tools; experience with document control systems.

Responsibilities

• Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates.
• Interview process owners to capture real workflows.
• Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5).
• Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review.
• Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions.
• Standardize document formats, style, and terminology across sites.
• Build visual aids such as flowcharts, process maps, and checklists.

Skills

Technical writing

ISO 9001:2015

SOPs & policies

MS Office

AI tools

Document control

Organization

Clear instructions

Independent work

Project management

Tools

SharePoint

Confluence

Visio

Planner

Claude

ChatGPT

CoPilot

Gemini

Job description

ON.energyis setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center.With multiple gigawatts currently under construction, we are enabling grid-safe data centers.

Job Title: Technical Writer - ISO 9001 Quality Management Systems

Location: Houston, TX (open to remote)

Reports To: Quality Management Systems Program Manager

About ON.energy

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers.

Position Summary

We are looking for a skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations. This is a full-time position supporting the build-out of a unified ISO 9001:2015 Quality Management System across ON.energy’s US operations.

In this role, you will turn how our teams actually work into clear, auditable, compliant documentation - policies, procedures, and work instructions that people will use and that certification auditors will accept. The primary responsibilities will include developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements.

Qualifications

• 3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments
• Strong working knowledge of ISO 9001:2015 requirements and documented information expectations
• Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System
• Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini)
• Experience with document control systems (e.g. SharePoint, Confluence)
• Strong organizational skills, and attention to detail
• Ability to turn complex processes into clear, usable instructions
• Ability to work independently with process owners at different levels
• Ability to manage several documentation projects and deadlines at once

Key Responsibilities

• Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates
• Interview process owners to capture real workflows
• Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5)
• Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review
• Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions
• Standardize document formats, style, and terminology across sites
• Build visual aids such as flowcharts, process maps, and checklists

For US-based roles - What you’ll get:

• Competitive salary + annual performance-based bonus eligibility
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays

For Mexico-based roles - What you’ll get:

• Competitive salary + annual performance bonus eligibility
• Christmas Bonus (Aguinaldo): 30 days
• Major medical expenses and life insurance
• Paid time off and holidays (per local policy)

For all roles:

• Professional development and growth opportunities
• Opportunity to grow with a mission-driven team shaping the future of clean energy
• Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.
• Benefits vary by role and location and are subject to change.