ISO 9001 Technical Writer — QMS & Process Docs

ON.energy; United States; Hybrid; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Holiday schedule

Annual bonus eligibility

Job summary

ON.energy is seeking a Technical Writer to build and maintain an ISO 9001:2015 quality management system across US operations, turning how teams work into auditable, compliant documentation.

You will develop policies, procedures, and forms aligned to ISO clauses, interview owners to capture workflows, and coordinate translations when needed to ensure knowledge is accessible and auditable.

Qualifications

• 3+ years of technical writing experience in quality, operations, or energy environments.
• Strong knowledge of ISO 9001:2015 requirements and documented information expectations.
• Experience developing Process Workflows, Policies, Procedures, SOPs, and Forms for an ISO 9001:2015 QMS.
• Proficiency with MS Office and AI writing tools; experience with document control systems.

Responsibilities

• Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates.
• Interview process owners to capture real workflows.
• Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5).
• Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review.
• Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions.
• Standardize document formats, style, and terminology across sites.
• Build visual aids such as flowcharts, process maps, and checklists.

Skills

Technical writing

ISO 9001:2015

SOPs & policies

MS Office

AI tools

Document control

Organization

Clear instructions

Independent work

Project management

Tools

SharePoint

Confluence

Visio

Planner

Claude

ChatGPT

CoPilot

Gemini

Job description

ON.energy is seeking a Technical Writer to build and maintain an ISO 9001:2015 quality management system across US operations, turning how teams work into auditable, compliant documentation.

You will develop policies, procedures, and forms aligned to ISO clauses, interview owners to capture workflows, and coordinate translations when needed to ensure knowledge is accessible and auditable.