Technical Writer II: User Guides for Healthcare Software

McKesson; Kentucky; On-site; USD 62,000 - 103,000; Full time

Job summary

McKesson is seeking a Technical Writer II to create and maintain customer-facing documentation that helps users navigate pharmacy software products. You will partner with product, implementation, instructional design, and subject matter experts to transform complex technical information into clear, accurate content.

The ideal candidate will develop user guides, release notes, knowledge articles, and other documentation while ensuring consistency with branding, style, and quality standards.

Qualifications

• Degree or equivalent and typically 4+ years of relevant experience.
• Proven experience in technical writing and content development.
• Experience creating end-user documentation and knowledge articles.
• Strong written and verbal communication skills.

Responsibilities

• Create, edit, and maintain user guides, release notes, and online help content.
• Collaborate with product teams, SMEs, and instructional designers to document software functionality.
• Translate technical concepts into clear content for technical and non-technical audiences.
• Manage multiple documentation projects to meet release timelines.

Skills

Technical writing

Content development

Documentation creation

Cross-functional collaboration

Attention to detail

Education

Bachelor's degree or equivalent

Tools

Adobe Acrobat Pro

Adobe Creative Cloud

Job description

McKesson is seeking a Technical Writer II to create and maintain customer-facing documentation that helps users navigate pharmacy software products. You will partner with product, implementation, instructional design, and subject matter experts to transform complex technical information into clear, accurate content.

The ideal candidate will develop user guides, release notes, knowledge articles, and other documentation while ensuring consistency with branding, style, and quality standards.