Technical Writer

Medasource; Pleasant Prairie (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

Medasource seeks a technical writer to produce user documentation for pharma manufacturing processes, including how-to guides, manuals, references, and SOPs. The role requires translating SME input into clear, user-friendly documentation and meeting with customer representatives to capture technical specifications.

Responsibilities include explaining complex concepts in plain language and producing training/onboarding material. A background in GMP, quality, or operations is preferred.

Qualifications

• Technical writing experience in pharma manufacturing (GMP)
• Background in Quality and/or Operations
• Experience working within Veeva QMS
• Translate SME input into clear, user-friendly documentation
• Simplify and consolidate complex SOP structures
• Experience supporting SOPs, WIs, and training/onboarding documentation

Responsibilities

• Explain technical ideas in simple language
• Meet with customer representatives to establish technical specifications
• Create user documentation for a variety of material

Skills

Strong communication

Explain technical ideas

Translate SME input

Clear, user-friendly docs

SOP/WI training docs

Education

Bachelor's degree or equivalent

Tools

Veeva QMS

Job description

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities

• Explain technical ideas in simple language
• Meet with customer representatives to establish technical specifications
• Create user documentation for a variety of material

Must-Have Requirements

• Technical writing experience in pharma manufacturing (GMP environment)
• Background in Quality and/or Operations
• Experience working within Veeva QMS
• Strong ability to:
• Translate SME input into clear, user-friendly documentation
• Simplify and consolidate complex SOP structures
• Experience supporting SOPs, WIs, and training/onboarding documentation

Other Qualifications

• Bachelor's degree or equivalent experience
• Experience in the technology industry
• Strong written and verbal communication skills
• Ability to understand highly technical information