Senior Technical Writer — Healthcare Software Documentation

McKesson Corporation; Kentucky; On-site; USD 62,000 - 103,000; Full time

Job summary

McKesson Corporation is seeking a Technical Writer II to create and maintain customer-facing documentation for pharmacy software. You’ll partner with product, implementation, instructional design, and SMEs to translate complex technical information into clear, usable content.

You’ll develop user guides, release notes, knowledge articles, and other documentation that supports software releases while ensuring consistency with branding and quality standards.

Qualifications

• Degree or equivalent and typically 4+ years of relevant experience.
• Experience with creating end-user documentation, user guides, process documentation, or software-related content.

Responsibilities

• Create, edit, and maintain user guides, release notes, online help content, and product documentation.
• Partner with subject matter experts, product teams, and instructional designers to gather information and document software functionality.
• Translate technical concepts into clear, concise content for technical and non-technical audiences.
• Manage multiple documentation projects and prioritize deliverables to meet release timelines.

Skills

Technical writing

Documentation

Cross-functional collaboration

Content development

Education

Bachelor's degree or equivalent

Tools

Adobe Acrobat Pro

Adobe Creative Cloud

Job description

McKesson Corporation is seeking a Technical Writer II to create and maintain customer-facing documentation for pharmacy software. You’ll partner with product, implementation, instructional design, and SMEs to translate complex technical information into clear, usable content.

You’ll develop user guides, release notes, knowledge articles, and other documentation that supports software releases while ensuring consistency with branding and quality standards.