Technical Writer II — Pharmacy Software & User Guides

McKesson; Pennsylvania; On-site; USD 62,000 - 103,000; Full time

Job summary

McKesson Prescription Solutions is seeking a Technical Writer II to create and maintain customer-facing documentation for pharmacy software products. You will work with product, implementation, instructional design, and SMEs to translate complex technical information into accessible content.

Responsibilities include developing user guides, release notes, and knowledge articles, ensuring branding and quality standards, and delivering clear content for technical and non-technical audiences across

Qualifications

• Degree or equivalent and typically 4+ years of relevant experience.
• Strong experience in technical writing, technical communications, content development, or documentation creation.
• Experience creating end‑user documentation, user guides, process documentation, or software‑related content.
• Experience collaborating with cross‑functional stakeholders and subject matter experts.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Create, edit, and maintain user guides, release notes, online help content, and product documentation.
• Partner with subject matter experts, product teams, and instructional designers to gather information and document software functionality.
• Translate technical concepts into clear, concise content for technical and non-technical audiences.
• Manage multiple documentation projects and prioritize deliverables to meet release timelines.
• Participate in cross-functional meetings to identify documentation requirements, dependencies, and risks.

Skills

Technical writing

Cross-functional collaboration

Communication skills

Content development

Education

Bachelor's degree or equivalent

Tools

Adobe Acrobat Pro

Adobe Creative Cloud

Job description

McKesson Prescription Solutions is seeking a Technical Writer II to create and maintain customer-facing documentation for pharmacy software products. You will work with product, implementation, instructional design, and SMEs to translate complex technical information into accessible content.

Responsibilities include developing user guides, release notes, and knowledge articles, ensuring branding and quality standards, and delivering clear content for technical and non-technical audiences across