Technical Writer II (Fully Remote)

Bloomreach; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

You will write API references, guides, and release notes, and optimize docs for both humans and AI retrieval. Daily collaboration with engineers and the use of AI tools will shape docs used by clients, partners, and internal teams.

Qualifications

• Strong storytelling and technical writing to translate complex APIs into clear docs.
• Ability to work with Product, Engineering, Support, Client Services, and Sales.
• Curiosity and good writing instincts are valued over prior platform knowledge.

Responsibilities

• Make APIs easy to use with clear references, integration guides, and release notes.
• Review API flows to spot gaps and improve user experience.
• Write documentation optimized for both humans and AI retrieval.

Skills

API documentation

Technical writing

Cross-functional collaboration

Tools

Documentation tooling

Job description

• Organize and maintain product knowledge from feature docs to business use cases.
• Work closely with Product, Engineering, Support, Client Services, and Sales.
• Don’t need prior platform knowledge; curiosity and good writing instincts matter.

What You'll Do:

• Make APIs easy to use with clear references, integration guides, and release notes.
• Run through API flows to spot gaps and improve user experience.
• Write documentation optimized for both humans and AI retrieval.

Why You'll Love This Role:

• Build deep product knowledge and explore ecommerce with experienced colleagues.
• Work side-by-side with engineers and use AI tools daily.
• See direct impact as your docs are used by clients, partners, and internal teams.

Bloomreach

Bloomreach builds an autonomous AI-powered personalization platform that helps businesses connect with customers across the entire journey. With over 1,400 global brands including American Eagle and Pandora, they foster a culture of freedom, trust, and collaboration.