Technical Writer II

The Fountain Group; Salt Lake City (UT); Remote; USD 77.000 - 89.000; Teilzeit

Benefits dieser Stelle

Referral Bonus

Zusammenfassung

The Fountain Group is seeking a Senior Technical Writer to own the documentation portfolio end-to-end on a remote, part-time basis (16–20 hours/week) for a Utah-based project. You will drive the entire content lifecycle from requirements through publishing and long-term maintenance, collaborating with Engineering, UX, Training, Support, and Marketing to deliver clear, customer-focused documentation.

Ideal candidates have 2–5 years in technical writing, strong DITA XML, HTML-first documentation,

Qualifikationen

• Bachelor degree in Communication or a related field with 2–5 years of technical writing experience.
• Experience creating and publishing multiple types of technical documentation, including online content syndication.
• Strong proficiency with DITA XML authoring and related workflows.
• Experience creating HTML-first documentation where pages function as standalone resources.
• Ability to leverage AI tools to improve content quality and efficiency.
• Experience building consensus across engineering, UX, training, support, and marketing.
• Knowledge of Heretto CCMS or a similar component content management system.

Aufgaben

• Own the documentation portfolio end-to-end and drive the full content lifecycle from requirements through publishing and long-term maintenance.
• Collaborate cross-functionally with Engineering, UX, Training, Support, and Marketing to deliver high-quality documentation.
• Create clear, user-friendly content that enhances the customer experience.

Kenntnisse

Technical writing

DITA XML

HTML documentation

AI-assisted writing

Cross-functional collaboration

Documentation lifecycle

Content strategy

Ausbildung

Bachelor degree in Communication or related field

Tools

Heretto CCMS

Jobbeschreibung

Job Details

• Pay: $56-64.55/hr
• 12+ month contract,with potential extension based on performance and budget
• Remote Role
• Part Time - 16 to 20 hours per week.

Description

Seeking a dynamic, self-motivated, and experienced Senior Technical Writer to own the documentation portfolio end-to-end. In this role, you will drive the entire content lifecycle, from requirements gathering and content planning through authoring, publishing, and long-term maintenance.

The ideal candidate is customer-focused, highly collaborative, and passionate about creating clear, user-friendly technical content. This individual will work cross-functionally with Engineering, UX, Training, Support, and Marketing teams to deliver high-quality documentation that enhances the customer experience.

Qualifications

• Bachelor degree in Communication or related field. 2-5 years of technical writing experience.
• Experience creating and publishing multiple types of technical documentation, including online content syndication.
• Strong proficiency with DITA XML authoring and associated workflows.
• Experience creating HTML-first documentation where each page functions as a standalone information resource.
• Ability to leverage AI tools to improve content quality, consistency, and efficiency.
• Experience building consensus and collaborating across multiple teams and business functions.
• Knowledge of Heretto CCMS or a similar component content management system.

Benefits

• Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.