Remote Technical Writer II — End-to-End Content Lead (Part-Time)

The Fountain Group; Salt Lake City (UT); Remote; USD 77,000 - 89,000; Part time

Benefits offered by this job

Referral Bonus

Job summary

The Fountain Group is seeking a Senior Technical Writer to own the documentation portfolio end-to-end on a remote, part-time basis (16–20 hours/week) for a Utah-based project. You will drive the entire content lifecycle from requirements through publishing and long-term maintenance, collaborating with Engineering, UX, Training, Support, and Marketing to deliver clear, customer-focused documentation.

Ideal candidates have 2–5 years in technical writing, strong DITA XML, HTML-first documentation,

Qualifications

• Bachelor degree in Communication or a related field with 2–5 years of technical writing experience.
• Experience creating and publishing multiple types of technical documentation, including online content syndication.
• Strong proficiency with DITA XML authoring and related workflows.
• Experience creating HTML-first documentation where pages function as standalone resources.
• Ability to leverage AI tools to improve content quality and efficiency.
• Experience building consensus across engineering, UX, training, support, and marketing.
• Knowledge of Heretto CCMS or a similar component content management system.

Responsibilities

• Own the documentation portfolio end-to-end and drive the full content lifecycle from requirements through publishing and long-term maintenance.
• Collaborate cross-functionally with Engineering, UX, Training, Support, and Marketing to deliver high-quality documentation.
• Create clear, user-friendly content that enhances the customer experience.

Skills

Technical writing

DITA XML

HTML documentation

AI-assisted writing

Cross-functional collaboration

Documentation lifecycle

Content strategy

Education

Bachelor degree in Communication or related field

Tools

Heretto CCMS

Job description

The Fountain Group is seeking a Senior Technical Writer to own the documentation portfolio end-to-end on a remote, part-time basis (16–20 hours/week) for a Utah-based project. You will drive the entire content lifecycle from requirements through publishing and long-term maintenance, collaborating with Engineering, UX, Training, Support, and Marketing to deliver clear, customer-focused documentation.

Ideal candidates have 2–5 years in technical writing, strong DITA XML, HTML-first documentation,