A technology solutions provider is seeking a Technical Writer in Austin, Texas. The role involves developing user and technical documentation for various technology projects. Ideal candidates should have experience in producing detailed documentation, understanding user perspectives, and managing complex projects. Excellent communication skills and proficiency in SQL and data visualization tools are essential. This is a mid-senior level contract position within the Information Technology function.
Qualifications
Experience working as a technical writer on technology projects to produce detailed documentation.
Experience in business analysis, data analysis, or process improvement.
Excellent verbal and written communication skills for engaging stakeholders.
Responsibilities
Develop and maintain user and technical documentation.
Understand the user’s view and logical procedures.
Write various technical articles, reports, and manuals.
Skills
Technical writing
Business analysis
Data analysis
Project management
Analytical skills
Communication
Agile development
SQL
Excel
Power BI
Tableau
Job description
Technical Writer
Responsibilities
Develop and maintain user and technical documentation and project process documentation that support agency initiatives.
Understand the user’s view of applications and/or technology and put procedures in a logical sequence.
Provide expertise on technical concepts of applications and/or user groups and structuring procedures in a logical sequence.
Write a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
Coordinate the display of graphics and the production of the document.
Work with cross‑functional teams and an outside vendor to support the implementation and integration of third‑party systems with custom applications and processes already in place.
Qualifications
Experience working as a technical writer on technology projects to produce detailed documentation.
Experience in business analysis, data analysis, or process improvement.
Experience managing and assisting with the documenting of requirements for IT and business solutions that will meet program and user needs.
Ability to translate complex data and business requirements into actionable insights and reports.
Experience working complex projects throughout all development phases.
Excellent verbal and written communication skills for engaging stakeholders.
Proven ability to work projects, ensuring timely completion within budget.
Strong analytical skills with attention to detail.
Proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau.
Experience in Agile development and backlogs.
Experience working in higher education, financial, or government systems.