Technical Writer - # 26-25909

Us Tech Solutions; Mount Laurel Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

US Tech Solutions is seeking a Technical Documentation Specialist to research, write, and edit comprehensive material for IoT/embedded products. You will collaborate with subject matter experts to develop manuals, release notes, FAQs, and online help guides while ensuring clarity and accuracy across all documents.

The role emphasizes strong writing, attention to detail, and the ability to manage multiple documentation projects within a contract framework.

Qualifications

• Excellent writing and editing skills with ability to communicate technical information clearly.
• Strong technical knowledge of concepts, products, and processes in relevant industry.
• Attention to detail and consistency in documentation.
• Organizational skills to manage multiple projects and deadlines.
• Collaborative with cross-functional teams to incorporate feedback.

Responsibilities

• Research and gather information by interviewing engineers and stakeholders.
• Content creation: write and edit technical documentation including user manuals, product specifications, training materials, FAQs, release notes, and online help guides.
• Audience analysis: tailor content for technical and non-technical users.
• Incorporate diagrams, screenshots, flowcharts, and visuals to enhance clarity.
• Collaborate with SMEs to ensure accuracy of technical details.
• Proofread and edit documents to ensure grammar and technical accuracy.
• Maintain and update documentation reflecting changes in products, processes, or regulations.
• Gather feedback to iterate and improve existing documentation.

Skills

Excellent writing and editing

Technical knowledge

Attention to detail

Organizational skills

Collaboration skills

Education

Bachelor’s degree

Tools

Microsoft Word

Adobe Acrobat

CMS

Adobe FrameMaker

MadCap Flare

Job description

• Research and gather information: Conduct research to understand technical concepts, products, and processes by interviewing engineers, developers, and other stakeholders to gather necessary details.
• Content creation: Write and edit technical documentation including user manuals, product specifications, training materials, FAQs, release notes, and online help guides.
• Audience analysis: Tailor content to the appropriate audience level, using clear language and appropriate terminology for both technical and non-technical users.
• Visual aids: Incorporate diagrams, screenshots, flowcharts, and other visuals to enhance understanding and clarity of technical information.
• Collaboration: Work closely with subject matter experts (SMEs) to ensure the accuracy and completeness of technical details within documentation.
• Quality control: Proofread and edit documents to eliminate errors in grammar, syntax, and technical accuracy.
• Content management: Maintain and update documentation to reflect changes in products, processes, or regulations.
• Feedback loop: Gather feedback from users and stakeholders to identify areas for improvement and iterate existing documentation.

Duration: 06 months Contract

Job Description:

• Research and gather information: Conduct research to understand technical concepts, products, and processes by interviewing engineers, developers, and other stakeholders to gather necessary details.
• Content creation: Write and edit technical documentation including user manuals, product specifications, training materials, FAQs, release notes, and online help guides.
• Audience analysis: Tailor content to the appropriate audience level, using clear language and appropriate terminology for both technical and non-technical users.
• Visual aids: Incorporate diagrams, screenshots, flowcharts, and other visuals to enhance understanding and clarity of technical information.
• Collaboration: Work closely with subject matter experts (SMEs) to ensure the accuracy and completeness of technical details within documentation.
• Quality control: Proofread and edit documents to eliminate errors in grammar, syntax, and technical accuracy.
• Content management: Maintain and update documentation to reflect changes in products, processes, or regulations.
• Feedback loop: Gather feedback from users and stakeholders to identify areas for improvement and iterate existing documentation.

Responsibilities:

• Excellent writing and editing skills: Ability to communicate complex technical information in a clear, concise, and engaging manner.
• Technical knowledge: Understanding technical concepts and terminology related to the industry or product area.
• Attention to detail: Meticulous focus on accuracy and consistency in technical documentation.
• Organizational skills: Ability to manage multiple projects and deadlines efficiently.
• Collaboration skills: Effective communication and collaboration with cross-functional teams to gather information and incorporate feedback.

Experience

• Familiarity with authoring tools like Microsoft Word, Adobe Acrobat, and potentially content management systems (CMS).
• Highly skilled proficiency in authoring tools like Adobe FrameMaker (Unstructured)
• MadCap Flare - Good to have
• Ability to translate complex technical concepts into clear, understandable language
• Attention to detail and accuracy
• Experience with graphic design tools
• Visual design skills: Basic understanding of visual design principles to create effective graphics and layouts.

Skillset:

• Embedded and IOT Devices Design and Development
• Software Development for IOT Devices
• Knowledge of Technical documentation standards
• IEC/IEEE 82079-1: A documentation standard
• ISO 2651x: Software documentation for target groups
• ISO/AWI 21999: A guideline for improving the quality of translations

Education:

• Bachelor’s degree

Additional Qualifications:

• Shift Hours: 8:00AM -5:00 PM EST

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement:

By applying, you acknowledge that AI-assisted tools may be used during hiring.

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