Technical Writer: API & Onboarding Docs

Chatoly Assistant; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Chatoly Assistant seeks a technical writer to own documentation that helps users set up, integrate, and adopt our product. You will validate content, test instructions, and keep guidance accurate as features evolve and deprecations occur.

You will combine clear technical writing with hands-on validation, using support trends to improve content and ensure readers understand how to get value quickly.

Qualifications

• Three+ years writing technical docs for software products.
• Ability to read code and API specs to document behavior accurately.
• Clear, direct writing with strong reader focus.

Responsibilities

• Write and maintain setup guides, integration docs, and API references.
• Own onboarding content to help customers reach an initial successful outcome quickly.
• Identify recurring support questions and document solutions.
• Test published instructions in a clean account or environment.
• Keep docs aligned with product changes and deprecations.
• Raise usability concerns for unclear features.

Skills

Technical writing

Documentation experience

Reader comprehension

Docs-as-code

Version control

API documentation reading

Tools

Git

Markdown

APIs documentation

Job description

Chatoly Assistant seeks a technical writer to own documentation that helps users set up, integrate, and adopt our product. You will validate content, test instructions, and keep guidance accurate as features evolve and deprecations occur.

You will combine clear technical writing with hands-on validation, using support trends to improve content and ensure readers understand how to get value quickly.