Technical Writer - API & End-User Docs for Cloud Ops

ManpowerGroup; Seattle (WA); On-site; USD 106,000 - 112,000; Part time

Job summary

ManpowerGroup is seeking a Technical Writer to own end-user and technical documentation for AWS Boost, including user guides, onboarding content, API references, and release notes.

You will collaborate with product managers, engineers, and UX designers to translate complex workflows into clear, actionable content under time pressure, supporting global regional needs and ensuring accuracy and consistency across documents.

Qualifications

• 3+ years of experience as a technical writer producing software or technical product documentation.
• Bachelor's degree in Technical Communication, English, Computer Science, a related field, or equivalent practical experience.
• Demonstrated ability to write clear, concise, task-based documentation for both technical and non-technical audiences.
• Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML, wikis, docs-as-code, or a component content management system).
• Experience partnering with software engineers and product managers to gather and verify technical information.
• Strong portfolio or writing samples demonstrating end-user guides and/or API/developer documentation.

Responsibilities

• Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task-based user guides, onboarding materials, FAQs, and release notes.
• Produce developer-facing technical content such as API references, process-authoring/developer guides, and content-management (form/flow/variable set) documentation.
• Work directly with engineers, PMs, and UX to understand features, then translate complex data center workflows into clear, concise, step-by-step instructions.
• Develop and enforce documentation standards, style guidelines, templates, and information architecture that scale across regions and audiences.
• Validate documentation for technical accuracy by testing procedures and reviewing against the product.
• Manage documentation as part of the release cycle, keeping content current as features launch across regions.
• Gather and act on feedback from technicians, managers, and service owners to continuously improve content quality and findability.
• Work with localization team to structure content appropriately for a global, multi-region operator audience.

Skills

Technical Writing

Technical Documentation

Content Governance

Education

Bachelor's degree in Technical Communication, English, Computer Science, a related field

Tools

Markdown

HTML

wikis

docs-as-code

component content management system

Job description

ManpowerGroup is seeking a Technical Writer to own end-user and technical documentation for AWS Boost, including user guides, onboarding content, API references, and release notes.

You will collaborate with product managers, engineers, and UX designers to translate complex workflows into clear, actionable content under time pressure, supporting global regional needs and ensuring accuracy and consistency across documents.