Technical Writing Representative

ManpowerGroup; Seattle (WA); On-site; USD 106,000 - 112,000; Part time

Job summary

ManpowerGroup is seeking a Technical Writer to own end-user and technical documentation for AWS Boost, including user guides, onboarding content, API references, and release notes.

You will collaborate with product managers, engineers, and UX designers to translate complex workflows into clear, actionable content under time pressure, supporting global regional needs and ensuring accuracy and consistency across documents.

Qualifications

• 3+ years of experience as a technical writer producing software or technical product documentation.
• Bachelor's degree in Technical Communication, English, Computer Science, a related field, or equivalent practical experience.
• Demonstrated ability to write clear, concise, task-based documentation for both technical and non-technical audiences.
• Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML, wikis, docs-as-code, or a component content management system).
• Experience partnering with software engineers and product managers to gather and verify technical information.
• Strong portfolio or writing samples demonstrating end-user guides and/or API/developer documentation.

Responsibilities

• Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task-based user guides, onboarding materials, FAQs, and release notes.
• Produce developer-facing technical content such as API references, process-authoring/developer guides, and content-management (form/flow/variable set) documentation.
• Work directly with engineers, PMs, and UX to understand features, then translate complex data center workflows into clear, concise, step-by-step instructions.
• Develop and enforce documentation standards, style guidelines, templates, and information architecture that scale across regions and audiences.
• Validate documentation for technical accuracy by testing procedures and reviewing against the product.
• Manage documentation as part of the release cycle, keeping content current as features launch across regions.
• Gather and act on feedback from technicians, managers, and service owners to continuously improve content quality and findability.
• Work with localization team to structure content appropriately for a global, multi-region operator audience.

Skills

Technical Writing

Technical Documentation

Content Governance

Education

Bachelor's degree in Technical Communication, English, Computer Science, a related field

Tools

Markdown

HTML

wikis

docs-as-code

component content management system

Job description

We are seeking a Technical Writer to join our team.

Technical Writer

Contract

Bellevue, WA

Pay rate:$51/hr. onw2

Must-Have skills for the role: Technical Writing, Technical Documentation, Content Governance

Nice-to-have skills:

Years of experience needed: 3 DESCRIPTION

AWS Boost is the integrated product data center operations teams use to plan and execute the work required for data center lifecycle management. AWS Boost ties together the three core pillars of data center activity - Processes (how work is performed), Parts (materials needed to complete work), and People (technicians with the right skills, in the right place, at the right time). Its customers are Data Center Technicians, Data Center Managers, and Service Owners operating across regions worldwide.

As AWS Boost transforms from a suite of bespoke tools into a single, modernized product launching globally, we need clear, accurate, and scalable technical documentation to help operators onboard fast and execute work safely and frugally. We are looking for a Technical Writer to own the creation of end-user and technical documentation for AWS Boost - including user guides, onboarding content, process-authoring developer guides, API references, and release notes.

You will partner closely with product managers, software engineers, UX designers, and central operations teams to translate complex workflows into content that a data center technician can follow under time pressure. You will establish documentation standards, build reusable content, and continuously improve docs based on user feedback and product changes. This is a high-impact role: your work directly reduces onboarding time, prevents operational errors, and protects safety, security, availability, and compliance across AWS data centers.

KEY JOB RESPONSIBILITIES

• Plan, write, edit, and maintain user-facing documentation for AWS Boost, including task-based user guides, onboarding materials, FAQs, and release notes.
• Produce developer-facing technical content such as API references, process-authoring/developer guides, and content-management (form/flow/variable set) documentation.
• Work directly with engineers, PMs, and UX to understand features, then translate complex data center workflows into clear, concise, step-by-step instructions.
• Develop and enforce documentation standards, style guidelines, templates, and information architecture that scale across regions and audiences.
• Validate documentation for technical accuracy by testing procedures and reviewing against the product.
• Manage documentation as part of the release cycle, keeping content current as features launch across regions.
• Gather and act on feedback from technicians, managers, and service owners to continuously improve content quality and findability.
• Work with localization team to structure content appropriately for a global, multi-region operator audience.

BASIC QUALIFICATIONS

• 3+ years of experience as a technical writer producing software or technical product documentation.
• Bachelor's degree in Technical Communication, English, Computer Science, a related field, or equivalent practical experience.
• Demonstrated ability to write clear, concise, task-based documentation for both technical and non-technical audiences.
• Experience authoring in structured documentation tools and formats (e.g., Markdown, HTML, wikis, docs-as-code, or a component content management system).
• Experience partnering with software engineers and product managers to gather and verify technical information.
• Strong portfolio or writing samples demonstrating end-user guides and/or API/developer documentation.

PREFERRED QUALIFICATIONS

• Experience documenting enterprise or operational software, workflow/process-automation tools, or hardware/infrastructure operations.
• Familiarity with data center operations, hardware lifecycle, inventory management, or field-operations tooling.
• Experience with docs-as-code workflows, version control (Git), and integrating documentation into CI/CD or release pipelines.
• Experience creating API reference documentation from specifications (e.g., OpenAPI/Smithy) and developer guides.
• Experience building information architecture and content standards for a growing product from the ground up.
• Familiarity with localization/globalization and writing for a multi-region, ESL-inclusive audience.
• Experience with UX writing, in-product help/microcopy, or instructional design.
• Ability to create diagrams, screenshots, and visual aids to support written content.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.