Senior Technical Writer - Cloud SaaS & API Docs

BeyondSOF

Richmond, Northern (VA, KY)

Hybrid

USD 70,000 - 110,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

BeyondSOF is seeking a Technical Writer for a cloud-based software development project. The writer will produce user guides, API documents, and release notes for both technical and non-technical audiences within an Agile team.

Applicants should demonstrate 5+ years of software documentation experience, strong grammar, and the ability to distill complex concepts from SMEs. Familiarity with Markdown/HTML-CSS and diagram tools is valued.

Qualifications

5+ years of experience creating software documentation (user guides, API docs, release notes).
Ability to tailor content for both technical and non-technical audiences.
Proficiency in organizing complex technical information clearly and logically.
Expert in MS Word, Google Docs, Confluence, or similar tools.
Knowledge of Markdown, HTML/CSS.
Proficiency with Adobe Acrobat, SnagIT, or similar visuals tools.
Experience with Git or other version control and documentation platforms such as GitBook.
Understanding of Scrum/Agile methodology.
Familiarity with REST APIs, JSON, and software architecture concepts.
Ability to read code snippets.
Excellent grammar, clarity and attention to detail.
Ability to interview SMEs and distill complex information.
Strong versioning and documentation review practices.
Experience writing for software products (SaaS, desktop, or mobile).
UX writing highly desirable.
Familiarity with diagramming tools (Lucidchart, Draw.io, etc.)