Technical Writer

Comtech LLC; Baton Rouge (LA); On-site; USD 60,000 - 90,000; Full time

Job summary

Comtech LLC in Baton Rouge, LA seeks a Technical Writer to develop and maintain knowledgebase and end-user guides, ensuring accuracy and consistency across platforms. You will draft implementation docs and training materials to support system deployments and user adoption.

Collaborating with engineering and support teams, you will review content before publication, enforce documentation standards, and continuously update documentation to reflect product changes and process improvements.

Qualifications

• Experience writing technical content for knowledgebases and user guides.
• Ability to translate complex technical concepts into clear, actionable documentation.
• Familiarity with documentation standards and content governance.

Responsibilities

• Develops technical systems support and knowledgebase documents.
• Reviews and approves content to be published to a centralized knowledgebase.
• Develops technical system implementation and configuration documentation and related technical support user guides and procedures guides.
• Develops end user training documentation and guides.
• Reviews, validates and updates technical system and support documents.

Skills

Technical Writing

Content Review

Documentation

Education

Bachelor's degree in English/Technical Writing

Tools

Knowledgebase Software

Job description

The scope of the proposed services will include the following:

• Develops technical systems support and knowledgebase documents;
• Reviews and approves content to be published to a centralized knowledgebase;
• Develops technical system implementation and configuration documentation and related technical support user guides and procedures guides;
• Develops end user training documentation and guides;
• Reviews, validates and updates technical system and support documents.