Technical Training Manager - Curriculum & LMS Lead, Tallahassee

Randstad Digital Americas; Tallahassee (FL); On-site; USD 229,233,000 - 257,887,000; Full time

Benefits offered by this job

Medical insurance

Prescription coverage

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Randstad Digital Americas seeks an experienced Training (Technical) Manager to lead IT curriculum design and enterprise learning initiatives in Tallahassee.

You will shape comprehensive training programs, align them with Florida PALM milestones, and supervise a team delivering instructor-led, virtual, and blended content. Strong communication and cross‑functional skills are essential for success.

Qualifications

• Minimum 7 years of Training experience including curriculum development for IT and instructional technology.
• Bachelor's degree in instructional Technology, Computer Science, Information Systems, Education, or related field. Equivalent professional experience may substitute for degree requirements.
• Minimum 2 Or More Years Of Training Management Experience.
• Knowledge of ERP systems, business process transformation, and enterprise software implementations.
• Knowledge of adult learning principles, instructional design methodologies (ADDIE, SAM, or similar), and learning technologies.
• Experience supporting large private sector, public sector, or government technology modernization initiatives.
• Knowledge of curriculum development, technical writing, and training program management.
• Development of job aids, quick reference guides, videos, and multimedia learning materials.
• Advanced curriculum development and instructional design skills.

Responsibilities

• Training Strategy and Curriculum Development: lead design, development, and management of comprehensive training curricula.
• Develop and maintain role-based learning paths, instructor-led training materials, virtual training content, self-paced eLearning modules, and blended learning solutions.
• Apply adult learning principles and instructional design methodologies (such as ADDIE or similar) to develop effective learning solutions.
• Develop and execute agency-wide training strategies, schedules, communications, and deployment plans supporting Florida PALM milestones.
• Manage multiple concurrent curriculum development efforts while ensuring consistency, accuracy, and adherence to project timelines.
• Performance Support and Learning Materials: oversee the creation and maintenance of job aids, SOPs, user manuals, knowledge articles, FAQs, videos, and other materials.
• Maintain training repositories, version control, and document management processes.
• Ensure all training materials comply with accessibility standards, agency policies, and project documentation requirements.
• Collaborate with business owners, SMEs, PMs, change management staff, and technical teams to identify training needs.
• Support organizational change management with communication and learning strategies.
• UAT and Implementation Readiness: assist with UAT training readiness activities.
• Training Delivery and Event Coordination: coordinate classroom, virtual, webinar, and hybrid training events.
• Training Evaluation and Continuous Improvement: evaluate training effectiveness and drive improvements.
• Leadership, Reporting, and Governance: provide leadership and mentoring to staff; develop executive briefings.

Skills

Training management

Stakeholder communication

Instructional design

Facilitation skills

Team collaboration

Attention to detail

Documentation

Education

Bachelor's degree

Tools

Microsoft Office

SharePoint

LMS

Job description

Randstad Digital Americas seeks an experienced Training (Technical) Manager to lead IT curriculum design and enterprise learning initiatives in Tallahassee.

You will shape comprehensive training programs, align them with Florida PALM milestones, and supervise a team delivering instructor-led, virtual, and blended content. Strong communication and cross‑functional skills are essential for success.