Technical Training Lead: Equipment & Field Support

MacAllister Machinery Co., Inc.; Fort Wayne (IN); Presencial; USD 65 000 - 85 000; Tempo integral

Resumo da oferta

MacAllister Machinery Co., Inc. seeks a Field Technical Support Specialist to deliver hands-on repair guidance across all branches, including shop floors, field service, and classroom training. The role requires deep knowledge of hydraulics, engines, powertrain, electrical/electronics, and CAT systems.

You will mentor technicians, coordinate with CAT, travel to branches for training, and lead classroom and on-the-job instruction. On-call duties and potential second/third shifts apply as needed.

Qualificações

• Must be a level IV mechanic with above-average performance.
• Must demonstrate coaching/mentoring ability for trainees.
• Must be able to commute and travel to branches for training in classroom, shop, or field.
• Must interact with CAT to resolve equipment problems and share information across branches.

Responsabilidades

• Update equipment and introduce new products; provide hands-on troubleshooting and repair.
• Serve as the technical go-to person for branches; expertise in hydraulics, engines, powertrain, electrical/electronics, and CAT systems.
• Coordinate technical communication with CAT and share information across all branches.
• Responsible for technical training for the branch both in classroom and on-the-job training.
• Provide technical support for all branch locations.
• Act in conjunction with CAT and training teams to share information across locations.
• Own and drive the training goals across branches; support workforce development plans.
• Performs other related duties as assigned.

Conhecimentos

Hydraulics

Engines

Powertrain

Electrical/Electronics

CAT support systems

Computer skills

Training/coaching

Ferramentas

CAT diagnostics

Descrição da oferta de emprego

MacAllister Machinery Co., Inc. seeks a Field Technical Support Specialist to deliver hands-on repair guidance across all branches, including shop floors, field service, and classroom training. The role requires deep knowledge of hydraulics, engines, powertrain, electrical/electronics, and CAT systems.

You will mentor technicians, coordinate with CAT, travel to branches for training, and lead classroom and on-the-job instruction. On-call duties and potential second/third shifts apply as needed.