Construction Tech Support Specialist

MacAllister Machinery Co., Inc.; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

MacAllister Machinery Co., Inc. seeks an in-office support associate for Construction Technology equipment, including CAT and GPS guided systems. This role focuses on basic to intermediate technical support and customer communications.

You will assist Senior Specialists with evaluations, prepare customer estimates, maintain documentation, and ensure safety and timely service in a fast-paced environment. Strong computer skills and professional demeanor are required.

Qualifications

• High School Diploma or GED required.
• 2+ years of experience with Heavy Equipment Technology.
• Experience with construction technology equipment preferred.

Responsibilities

• Provide basic to intermediate support on construction technology equipment, with emphasis on lasers, levels, GPS components.
• Provide support to Senior Specialists in performing evaluations.
• Prepare accurate estimates for customers.
• Communicate with customers to keep them informed about the status of their equipment.
• Ensure all documentation is completed accurately and efficiently.
• Maintain customer satisfaction by ensuring customer needs and deadlines are met.
• Complete all scheduled duties in a safe and efficient manner.
• Adheres to all safety rules and maintains quality housekeeping in work area.

Skills

Heavy Equipment Tech

Customer Service

Communication

Multitasking

Microsoft Office

CAT/MacAllister systems

Relationship-building

Fast-paced environment

Education

High School Diploma or GED

Tools

Spectra Precision Training

Lasers training

Electronic technology training

Job description

MacAllister Machinery Co., Inc. seeks an in-office support associate for Construction Technology equipment, including CAT and GPS guided systems. This role focuses on basic to intermediate technical support and customer communications.

You will assist Senior Specialists with evaluations, prepare customer estimates, maintain documentation, and ensure safety and timely service in a fast-paced environment. Strong computer skills and professional demeanor are required.