Technical Trainer - REMOTE

Rapiscan Systems, Inc.; Torrance (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player in detection technology is seeking a Technical Trainer to develop and deliver training on cutting-edge X-ray machines. This role involves creating training solutions for customers and internal personnel, ensuring they can operate and service the equipment effectively. With a focus on excellence, the company offers a dynamic environment where your expertise will help enhance security across various sectors. If you're passionate about training and technology, and enjoy travel, this opportunity is perfect for you!

Qualifications

• 3+ years experience as a technical trainer highly desired.
• Knowledge of X-ray imaging/security systems is a plus.
• Must be willing to travel up to 75%.

Responsibilities

• Deliver high quality service training to various audiences.
• Drive curricula and training programs for stakeholders.
• Maintain accurate student records and compliance documentation.

Skills

Technical Training

Bilingual (English/Spanish)

Electrical Diagrams Reading

Communication with Engineers

Customer Support

Education

Associate's Degree in Electronics Engineering

Level 3 (Diploma) AET, CAVA or A1

Tools

Articulate

Camtasia

Job description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology-or multiple X-ray technologies-to address each customer's unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence.

We are looking for a Technical Trainer to join our team. This individual will develop and deliver training on the latest technology in X-ray machines in a variety of product lines. The primary objective is to develop and deliver training solutions for customers, distributors, and internal personnel to certify their ability to safely operate and effectively service Rapiscan equipment. Training will be conducted at a Rapiscan training facility or at a customer site across the US and Latin American regions.

Responsibilities

• Deliver high quality service training to a variety of internal and external audiences, across various levels.
• Meet training delivery standards and expectations.
• Assist with the customer support and coordination of US training.
• Able to read electrical diagrams and schematics, comprehend technical documentation, and communicate with Subject Matter Experts (engineers, product specialists).
• Drive curricula and training programs to help stakeholders and customers become more knowledgeable and efficient with Rapiscan Systems product lines.
• Take ownership and coordinate the delivery of training courses that will be assigned.
• Lead training programs as needed.
• Ensure all courses delivered meet Export and Trade Compliance requirements as set out by Senior Learning Academy Management.
• Complete expenses, reports, and compliance documentation per training process.
• Support the training delivery of new product line rollouts and Entry into Service programs.
• Maintain, update, and hold accurate student records following all auditable processes and requirements.
• Deliver classroom training in a variety of settings and manage classes of up to 10 Students.
• Maintain accurate classroom and expense records and report those in a timely manner.
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Associate's degree in Electronics Engineering required. Years of experience may be substituted in lieu of degree.
• 3 years+ experience as a technical, systems, or software trainer highly desired.
• 2+ years of experience in related fields preferred.
• Relevant training and educational qualifications, minimum of a Level 3 (Diploma) AET, CAVA or A1.
• Knowledge of X-ray imaging/security systems is a plus.
• Knowledge of basic networking is helpful.
• CTT+ or instructional design/delivery coursework a plus.
• Experience using training development tools such as Articulate, Camtasia a plus.
• Must be bilingual in English/Spanish.
• National and International travel required - up to 75%.
• Must be willing to travel to South America as required by business needs.

Please review our benefits here: Life at OSI
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veterans

EEO is the Law

Poster Link: https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.