Technical Trainer - ITSM & ServiceNow (Contract)

Procom Consultants Group; Richardson (TX); On-site; USD 75,000 - 90,000; Full time

Job summary

A leading IT consulting firm is seeking a Technical Trainer for a contract opportunity in Richardson, TX. This role involves working with user guides to create training documentation and deliver sessions to a global user community. Candidates should have 5+ years of experience in a Technical Training role and preferably knowledge of ITSM tools. The assignment is expected to last 3-4 months with the possibility of extension, starting ASAP.

Qualifications

• 5+ years in a Technical Training role is required.
• Understanding of ITSM toolset is highly preferred.
• Background in software/application training and education is desired.

Responsibilities

• Work with existing user guides and format them for user consumption.
• Create training presentations suitable for a diverse user base.
• Deliver training sessions in classroom and online settings.

Skills

Technical Training

ITSM toolset knowledge

Software/application training

Job description

A leading IT consulting firm is seeking a Technical Trainer for a contract opportunity in Richardson, TX. This role involves working with user guides to create training documentation and deliver sessions to a global user community. Candidates should have 5+ years of experience in a Technical Training role and preferably knowledge of ITSM tools. The assignment is expected to last 3-4 months with the possibility of extension, starting ASAP.