Technical Trainer & Field Support

Komatsu Mining Corp.; Salt Lake City (UT); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Day 1 Medical

Dental benefits

Vision benefits

Life & Disability benefits

Employee discounts

Job summary

Komatsu Mining Corp. in Utah seeks a skilled trainer to develop and deliver technical training for technicians, staff and customers. The role supports field work, troubleshooting, and collaboration with manufacturers to resolve issues and improve machine availability and safety.

You will mentor apprentices, assist in warranty and training compliance, and contribute to a safety-conscious culture while supporting company growth and service quality.

Qualifications

• High school diploma or GED required.
• Associate Degree in Diesel Technology or equivalent preferred.
• 4-8 years related experience and/or training; or equivalent combination of education and experience.
• Komatsu technical experience.
• Understands the importance of safety.
• Ability to effectively present and teach information and training to customers, clients, and employees.
• Computer Skills including Microsoft Office.

Responsibilities

• Develop and deliver technical training to all technicians, staff and customers.
• Assist in developing apprentices and entry level technicians.
• Support technicians in field with TC issues.
• Submit TSI’s and TSR’s as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution.
• Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis.
• Assist in making sure training requirements for manufacturer are met.
• Assist in warranty administration with technical information and merit of claims.
• Assist all departments with training as needed.
• Help drive the Komatsu safety culture.

Skills

Technical training delivery

Field support

Apprentice development

Communication skills

Microsoft Office

Education

High school diploma or GED

Associate Degree in Diesel Technology

Tools

Microsoft Office

Job description

Komatsu Mining Corp. in Utah seeks a skilled trainer to develop and deliver technical training for technicians, staff and customers. The role supports field work, troubleshooting, and collaboration with manufacturers to resolve issues and improve machine availability and safety.

You will mentor apprentices, assist in warranty and training compliance, and contribute to a safety-conscious culture while supporting company growth and service quality.