Technical Training Lead: Diesel Tech & Field Support (Onsite)

Komatsu Southwest; Salt Lake City (UT); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Industry competitive wages

Day 1 Medical, Dental, Vision, Life &

Employee discounts offered

Employee recognition and career growth

Access to state-of-the-art technology

Job summary

Komatsu Southwest is seeking a Trainer/Technical Communicator in Salt Lake City to develop and deliver training for technicians, staff and customers. You will support field technicians, assist in apprenticeship programs and help resolve technical issues with manufacturers.

The role emphasizes safety, effective communication, and collaboration across departments to meet evolving requirements in a large equipment environment.

Qualifications

• High school diploma or general education degree (GED) required.
• Associate Degree in Diesel Technology or equivalent preferred.
• 4-8 years related experience and/or training; or equivalent combination of education and experience.
• Komatsu technical experience
• Understands the importance of safety
• Ability to effectively present and teach information and training to customers, clients, and employees
• Strong communication skills
• Computer Skills including Microsoft Office

Responsibilities

• Develop and deliver technical training to all technicians, staff and customers
• Assist in developing apprentices and entry level technicians
• Support technicians in field with TC issues
• Submit TSI’s and TSR’s as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution.
• Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis.
• Assist in making sure training requirements for manufacturer are met
• Assist in warranty administration with technical information and merit of claims
• Assist all departments with training as needed
• Help drive the Komatsu safety culture

Skills

Strong communication

Present and teach

Microsoft Office

Education

High school diploma or GED

Associate Degree in Diesel Technology

Tools

Komatsu technical experience

Job description

Komatsu Southwest is seeking a Trainer/Technical Communicator in Salt Lake City to develop and deliver training for technicians, staff and customers. You will support field technicians, assist in apprenticeship programs and help resolve technical issues with manufacturers.

The role emphasizes safety, effective communication, and collaboration across departments to meet evolving requirements in a large equipment environment.