Technical Trainer: Drive Adoption of Payment Tech

Global Payments; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Global Payments in Cincinnati seeks a Technical Trainer to empower clients and colleagues with knowledge to maximize our solutions’ value. You will design and deliver learning experiences that accelerate product adoption across complex payments technology and compliance landscapes.

Lead the full training lifecycle—from analysis and design to delivery and evaluation—acting as a trusted advisor to clients and internal teams, and driving measurable business outcomes and stronger organizational

Qualifications

• Proven experience delivering technical or product-based training programs for diverse audiences.
• Experience in analysis, design, delivery and evaluation with measurable outcomes.
• Strong consultative and stakeholder management skills.

Responsibilities

• Design and deliver learning experiences that accelerate product adoption.
• Lead tailored training solutions for complex business needs and regulatory environments.
• Evaluate training effectiveness and drive continuous improvement.
• Act as a trusted advisor to clients and internal teams to strengthen relationships.

Skills

Technical training

Training lifecycle

Stakeholder management

Global delivery

Instructional design

Job description

Global Payments in Cincinnati seeks a Technical Trainer to empower clients and colleagues with knowledge to maximize our solutions’ value. You will design and deliver learning experiences that accelerate product adoption across complex payments technology and compliance landscapes.

Lead the full training lifecycle—from analysis and design to delivery and evaluation—acting as a trusted advisor to clients and internal teams, and driving measurable business outcomes and stronger organizational