Technical Trainer

BayOne Solutions; San Francisco (CA); Hybrid; USD 248,000 - 262,000; Full time

Job summary

BayOne Solutions is seeking a Technical Trainer to deliver live onboarding sessions and hands-on labs for Basecamp learning paths. You will run labs, respond to technical questions, and ensure a smooth classroom experience while instructors focus on content creation.

The role requires frequent travel for cohort weeks and comfort teaching API- and AI-product content to mixed technical audiences, with strong live facilitation and in-person/hybrid delivery.

Qualifications

• Experienced technical instructor, trainer, or teaching-focused engineer.
• Comfortable teaching API- and AI-product content to mixed technical audiences.
• Strong live facilitation: can hold a room, answer questions, and adapt pace.

Responsibilities

• Deliver live technical sessions, in person and hybrid, across assigned Basecamp paths.
• Run hands-on labs and exercises, support learners through technical issues in the room.
• Dry-run sessions with curriculum owners ahead of each cohort and iterate on delivery.
• Collect and relay learner feedback and survey signals to program owners.
• Support day-of cohort operations alongside the program team.
• Travel to cohort sites as scheduled.

Skills

Technical instruction

Live facilitation

Public speaking

Job description

Duration: 12 months contract with possible extn.

Rate: $185/hr on W2

Job Description

Technical Trainer

About the role: You will be a dedicated instructor for Client's Basecamp technical onboarding programs, delivering live sessions across our 4-5 learning paths (Architect, Admin, Developer, Associate Architect; User path launching later). This is a delivery-focused role: you teach, run labs, and own the classroom experience while curriculum owners own the content.

Responsibilities

• Deliver live technical sessions, in person and hybrid, across assigned Basecamp paths
• Run hands-on labs and exercises, support learners through technical issues in the room
• Dry-run sessions with curriculum owners ahead of each cohort and iterate on delivery
• Collect and relay learner feedback and survey signal to program owners
• Support day-of cohort operations alongside the program team
• Travel to cohort sites as scheduled

Required

• Experienced technical instructor, trainer, or teaching-focused engineer
• Comfortable teaching API- and AI-product content to mixed technical audiences
• Strong live facilitation: can hold a room, handle questions, adapt pace in real time
• Able to travel regularly for cohort weeks