Technical Trainer

Smurfit Westrock; Pleasant Prairie (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wage

Training and development opportunities

Diversity and inclusion culture

Career growth in a global packaging co

Job summary

The WestRock Company is seeking a Technical Trainer to assist with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification.

The trainer will be a key contact for team members, conduct assessments of machine skills, provide feedback, and support certification processes and the development of learning materials and SOPs on the floor.

Qualifications

• Growth and results orientation with a drive to improve.
• Ability to implement new processes and learning technologies.
• Strong interpersonal skills for coaching and collaboration.
• Accountability for actions and outcomes.
• Capacity to influence teams and share best practices.
• Analytical decision making with clear communication.
• Commitment to quality and waste reduction.

Responsibilities

• On-the-floor daily technical training to certify team members.
• Partner with OPS L&D to support new hire orientation and onboarding.
• Track and measure local training using standard tools.
• Develop and maintain technical learning aids and SOPs.
• Assess candidates’ machine skills during hiring/interviews.
• Conduct training across all shifts and promote safety.
• Support certification processes and tools with Ops L&D.
• Additional duties as assigned.

Skills

Growth and results oriented

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality mindset

Tools

Learning Management System

Job description

Job Summary

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification.

The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities

• Completes daily technical training on the floor to assist with the Certification of team members in their roles
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts
• Influences others to be safety-minded
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
• Additional duties as assigned

How you will impact WestRock

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

What you need to succeed: Critical Skills/ Capabilities

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.