Technical Trainer

WestRock Company; Olde West Chester (OH); On-site; USD 55,000 - 60,000; Full time

Job summary

WestRock Company in West Chester, OH is seeking a Technical Trainer to support local training, partner with the Learning & Development team, and ensure certification readiness for Operators and Craft roles.

You will be the primary trainer for new hires and seasoned teammates, conduct training across shifts, and help develop content and measurement of training effectiveness.

This role emphasizes safety-mindedness and hands-on knowledge to improve performance across the plant workforce.

Qualifications

• Experience conducting or leading training in manufacturing environments.
• 2-4 years of manufacturing experience preferred.
• Knowledge of Learning Management Systems.
• Proficient in Microsoft Office tools.

Responsibilities

• Assist New Hire Orientation and Onboarding Training.
• Assist with training tracking, evaluation, and measurement.
• Support learning solution creation and content updates.
• Develop and maintain relationships with plant personnel.
• Conduct training on all shifts.
• Influence safety-minded practices and standards.

Skills

Growth and Results Oriented

Innovation

Interpersonal Skills

Accountability

Influence

Decision Making

Communication

Quality

Education

Learning Management Systems knowledge

Microsoft Office

Tools

Learning Management Systems

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Technical Trainer - West Chester

Job Summary

The Production Trainer assists with the training processes locally. The role partners with the Learning & Development Manager/ Specialist and the operations team to ensure training is available for Operator/ Craft Job Certification. They will be a key contact/ primary trainer for newly hired teammates, as well as tenured teammates, from a cross-training perspective, in collaboration with site leadership.

Major Job Responsibilities

• Assists with New Hire Orientation/ On Boarding Training and On the Job Training
• Assists with the training tracking, evaluation, and measurement of training locally
• Supports learning solution creation and content updates as needed
• Develop, build, and maintain relationships with all levels of plant personnel
• Conduct training on all shifts
• Influence others to be safety-minded
• Team member will be certified through departmental training standard, Train the Trainer and then manage the day-to-day Certification Process of teammates, in alignment with Ops L&D
• Additional duties as assigned

How you will impact WestRock

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles saving us unnecessary risk and reducing the time allotted for training

Critical Skills/Capabilities

What you need to succeed:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams. (self-awareness)
• Accountability: Holds self and others responsible for actions and results.
• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus.
• Communication: willingness to work on the floor, with all shifts, in a heavy manufacturing world to ensure we can document and teach critical work processes
• Quality: actively work to ensure quality is ensured while minimizing waste

Technical Skills

• 1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 - 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

The salary range for this position is $55,000 - $60,000, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.