Technical Trainer - Richmond, VA

Smurfit Westrock; Richmond, Northern (VA, KY); On-site; USD 56,000 - 93,000; Full time

Job summary

Smurfit Westrock in the United States is seeking a Training Specialist to lead daily on-the-floor technical training and certify team members. You will partner with OPS/L&D to support New Hire Orientation and onboarding training and help with tracking training progress.

The role requires 1–3 years of training experience in manufacturing, knowledge of Learning Management Systems, and Microsoft Office skills.

Qualifications

• Experience leading training in a manufacturing environment is preferred.
• Knowledge of Learning Management Systems (LMS) is preferred.
• Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint, Forms) is preferred.

Responsibilities

• Conduct daily on-the-floor technical training to certify team members.
• Support New Hire Orientation and onboarding training with OPS L&D.
• Track, evaluate and measure training locally using the department's tools.
• Develop and maintain SOPs, guided workflows and learning aids for training.
• Participate in candidate interviewing to assess manufacturing experience.
• Deliver training across all shifts and promote safety-mindedness.
• Support certification processes and training tools with Ops L&D content.
• Perform additional duties as assigned.

Skills

Training delivery

LMS knowledge

MS Office

On-the-job training

Manufacturing exp

Tools

Learning Management System (LMS)

Job description

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their role
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts
• Influences others to be safety-minded
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
• Additional duties as assigned

How you will impact Smurfit Westrock:

• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

What you need to succeed:

• Critical Skills/ Capabilities:
• Growth and Results Oriented: Results oriented person that looks for constant ways to improve
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

• Facilitation/ Presentation Skills
• Partnering
• Problem Solving/ Continuous Improvement

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

The salary range for this position is $55,875.00 - $93,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.