Technical Trainer

Smurfit Westrock; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Smurfit Westrock in Dallas, TX is seeking a Technical Trainer to support on-site training and certification of operators and craftsmen. The role reports to the General Manager with ties to Operations Learning & Development, ensuring timely completion of certifications and assessments.

You will deliver hands-on training on all shifts, develop learning aids, track progress in the training system, and collaborate with leaders to improve skills and time-to-certification while promoting safety and

Qualifications

• 1–3 years leading or conducting training in manufacturing.
• 2–4 years manufacturing experience.
• Able to read and write instructions in English.
• Learning Management Systems knowledge preferred.
• MS Word, Excel, Outlook and PowerPoint skills preferred.

Responsibilities

• Deliver daily technical training on the floor to certify team members.
• Support New Hire Orientation/Onboarding training as needed.
• Track, evaluate and measure training using the company LMS tools.
• Create site-specific technical learning aids and SOPs.
• Certify, assess and support day-to-day certification processes.
• Conduct training on all shifts.
• Promote safety-minded behaviors on the floor.
• Assist in candidate assessment during hiring.
• Improve team performance and reduce training time.
• Drive continuous improvement in training efficiencies.

Skills

Training delivery

On-the-job training

Manufacturing experience

MS Office

English literacy

LMS knowledge

Tools

LMS

Microsoft Office

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Opportunity

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

How You Will Impact Smurfit Westrock

• Completes daily technical training on the floor to assist with the Certification of team members in their roles
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts
• Influences others to be safety-minded
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
• Additional duties as assigned
• Improve local team performance through increasing skills and time to certification processes
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset

What You Need To Succeed

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred
• Ability to read and write instructions and correspondence in English.
• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification

• Facilitation/ Presentation Skills
• Influencing
• Partnering
• Problem Solving/ Continuous Improvement
• Professionalism

What We Offer

• Corporate culture based on integrity, respect, accountability, and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.