Technical Support VP

RA; Tualatin (OR); On-site; USD 120,000 - 150,000; Full time

Job summary

A dynamic organization in Tualatin, OR is seeking a Vice President of Technical Support. The role involves developing strategies for product and technical support, managing a team, and ensuring effective problem resolution. A successful candidate will have over 10 years in technical or customer support and at least 5 years in management, along with strong leadership skills. This position offers a unique opportunity to shape and drive the technical support function within the company.

Qualifications

• 10+ years of technical / customer support experience.
• 5+ years of management experience.

Responsibilities

• Develop and execute strategies to provide product and technical support.
• Hire, train, and manage a team of technical support.
• Design and implement processes to ensure efficient and successful problem resolution.

Skills

Technical Support

Customer support

Management

Leadership

Education

Bachelor’s degree or combination of education and work experience

Job description

An awesome organization which amazing culture!!

Job Description

Job Title: Vice President of Technical Support

Job Location: Tualatin, OR, USA

Job Level: Senior Level

Job Description:

Develop and execute strategies to provide product and technical support

Hire, train, and manage a team of technical support

Design and implement processes to ensure efficient and successful problem resolution

Skills:

Bachelor’s degree or combination of education and work experience.

10+ years of technical / customer support experience

5+ years of management experience

Strong Leadership skills

Qualifications

Technical Support, Customer support, Management

Additional Information

All your information will be kept confidential according to EEO guidelines.