Technical Support Specialist – Pumps & HVAC
DAB Pumps USA
14 days+
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Job summary
A leading manufacturer of water solutions in Ladson, SC is seeking a Technical Support Associate to provide high-level product-specific technical information and support to customers. The ideal candidate will have a high school diploma, experience in technical customer service, and knowledge of water pumps or HVAC systems. This role offers a competitive salary between $50,000 and $55,000 plus an annual bonus.
Qualifications
- Three to five years of experience in product-focused customer service practices.
- Working knowledge of HVAC systems or plumbing is a plus.
Responsibilities
- Provide technical support and troubleshooting for product lines.
- Interact with customers to resolve technical issues.
- Assist customers in implementing products and advising on use.
Skills
Technical support
Problem-solving skills
Communication skills
Knowledge of water pumps
Education
High school diploma
Associate degree in engineering
Job description
A leading manufacturer of water solutions in Ladson, SC is seeking a Technical Support Associate to provide high-level product-specific technical information and support to customers. The ideal candidate will have a high school diploma, experience in technical customer service, and knowledge of water pumps or HVAC systems. This role offers a competitive salary between $50,000 and $55,000 plus an annual bonus.
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