A leading technology company in South Carolina is seeking a Technical Sales Support Specialist to provide expert support on HVAC and electrical products. The role involves responding to customer inquiries, troubleshooting technical issues, and offering guidance on product specifications. Ideal candidates will possess previous HVAC or electrical experience, excellent problem-solving skills, and a strong technical background. This opportunity offers benefits such as competitive health insurance and generous paid time off.
Qualifications
Previous HVAC or Electrical experience.
Ability to read electrical circuit drawings.
Experience with design-for-manufacturing methods preferred.
Responsibilities
Provide technical and product support to customers.
Respond to customer inquiries via phone, email, or in person.
Document technical issues and develop a knowledge base.
Skills
Problem-solving skills
Analytical thinking
Technical call center experience
Strong communication skills
Advanced math skills
Education
Associate's degree in engineering or related technical degree
High School Diploma or equivalent
Tools
Microsoft Office (Excel, PowerPoint, Word)
Job description
A leading technology company in South Carolina is seeking a Technical Sales Support Specialist to provide expert support on HVAC and electrical products. The role involves responding to customer inquiries, troubleshooting technical issues, and offering guidance on product specifications. Ideal candidates will possess previous HVAC or electrical experience, excellent problem-solving skills, and a strong technical background. This opportunity offers benefits such as competitive health insurance and generous paid time off.