Hydronic Tech Support Specialist

Shamrock Sales, Inc.; Colorado; On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Comprehensive medical insurance

Annual discretionary bonus

Job summary

A reputable sales company in Colorado is seeking a Service and Technical Support Team Member to provide top-tier customer service and technical support to wholesalers and contractors. The ideal candidate will have experience in hydronic heating and HVAC systems, coupled with excellent troubleshooting skills. Responsibilities include maintaining technical knowledge, assisting customers with inquiries, and generating quotations for small projects. This full-time position offers a competitive salary range of $70,000-$85,000, plus comprehensive benefits including paid holidays and medical insurance.

Qualifications

• 3-5 years of experience in technical hydronic heating, mechanical, HVAC, and plumbing-related products.
• Strong understanding of troubleshooting processes and basic electric circuitry.
• Excellent verbal and written communication skills with attention to detail.

Responsibilities

• Learn and maintain superior technical knowledge for each manufacturer.
• Field customer inquiries for technical support on products.
• Provide customers with pricing, availability, and other product information.
• Generate quotations for small projects.

Skills

Technical hydronic heating

HVAC knowledge

Customer service orientation

Communication skills

Job description

A reputable sales company in Colorado is seeking a Service and Technical Support Team Member to provide top-tier customer service and technical support to wholesalers and contractors. The ideal candidate will have experience in hydronic heating and HVAC systems, coupled with excellent troubleshooting skills. Responsibilities include maintaining technical knowledge, assisting customers with inquiries, and generating quotations for small projects. This full-time position offers a competitive salary range of $70,000-$85,000, plus comprehensive benefits including paid holidays and medical insurance.