Technical Support Specialist - Mechanical Seals & Sales

EagleBurgmann; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K Match

Health Insurance

Diversity & Inclusion

Paid Holidays

Vacation

Job summary

EagleBurgmann Industries LP in Houston, TX is seeking a Technical Customer Support Specialist to assist the sales team by analyzing operating conditions, selecting suitable sealing solutions, and preparing proposals. The role involves technical responses to customers, cost estimation, and coordinating with internal teams.

Responsibilities include supporting order entries, visiting customers, and providing product training while maintaining safe, organized work environments and aligning with

Qualifications

• Technical degree in Mechanics, Mechatronics, or related field.
• Proficient in Microsoft Office suite.
• Knowledge of SAP.
• Experience interpreting technical drawings.

Responsibilities

• Support the sales team by analyzing operating conditions and selecting EagleBurgmann solutions.
• Respond to technical questions from customers to promote technical solutions.
• Estimate product costs using Technical Sales Support tools.
• Prepare proposals per team standards.
• Assist with quotations and order closing activities.
• Visit customers to present EagleBurgmann solutions and strengthen relationships.
• Coordinate with internal departments to improve communication and process flow.
• Provide training on EagleBurgmann products.
• Maintain safe, clean, and organized working conditions.

Skills

Microsoft Office

Technical product knowledge

Product selection after training

Technical drawing interpretation

Education

Technical degree in mechanics/mechatronics

Tools

SAP

Job description

EagleBurgmann Industries LP in Houston, TX is seeking a Technical Customer Support Specialist to assist the sales team by analyzing operating conditions, selecting suitable sealing solutions, and preparing proposals. The role involves technical responses to customers, cost estimation, and coordinating with internal teams.

Responsibilities include supporting order entries, visiting customers, and providing product training while maintaining safe, organized work environments and aligning with