Technical Support Specialist – IT Systems & Security

vTech Solution, Inc.; Grayling (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading staffing solutions provider is seeking a Technical Support professional to enhance their team in Grayling, MI. This role involves maintaining, troubleshooting, and repairing computer systems and peripherals. Candidates should have 1 to 3 years of relevant experience and possess a Security+ certification. Familiarity with audio/video conferencing systems is also necessary. The position requires strong technical skills and the ability to communicate effectively with users. It's a 5-month contract with strong possibilities of extension.

Qualifications

• 1 to 3 years of experience in technical support or related area.
• Security+ certification required with background for security clearance.
• Experience troubleshooting and repairing computer systems.

Responsibilities

• Maintain, analyze, troubleshoot, and repair computer systems and hardware.
• Provide support for audio and video conferencing systems.
• Assist in monitoring and maintaining user accounts and security.

Skills

Experience in Video and audio conferencing systems

Knowledge of computer systems and hardware

Security+ certification

Ability to troubleshoot information systems

Effective communication

Education

Relevant certifications such as Security+, Network+, A+, CCNA

Tools

Computer systems

Audio/visual equipment

Job description

A leading staffing solutions provider is seeking a Technical Support professional to enhance their team in Grayling, MI. This role involves maintaining, troubleshooting, and repairing computer systems and peripherals. Candidates should have 1 to 3 years of relevant experience and possess a Security+ certification. Familiarity with audio/video conferencing systems is also necessary. The position requires strong technical skills and the ability to communicate effectively with users. It's a 5-month contract with strong possibilities of extension.