Technical Support Specialist — Flexible Schedule & Growth

Filetwigbay; Akron (OH); On-site; USD 57,000 - 77,000; Full time

Job summary

Property Partners Inc in Akron, OH seeks a Technical Support Specialist for a contract position. You’ll forecast demand, optimize email support, and mentor junior reps while growing your Email Support expertise.

The role emphasizes analytical thinking, attention to detail, and action-oriented collaboration with sales and marketing teams. Flexible scheduling is offered within a structured plan for skill development.

Qualifications

• Detail-oriented approach with a commitment to accuracy.
• Fluency in CSAT Reporting earned the hard way, not just from a tutorial.
• Comfortable owning projects from concept through delivery.
• The grit to debug at 4pm on a Friday without complaint.

Responsibilities

• Forecast demand and align marketing investment with sales objectives
• Read the room on every mid-level call and adjust the close
• Sharpen the Technical Support Specialist value prop for each vertical we touch
• Build landing pages that turn Akron curiosity into demo bookings
• Mentor junior reps on outreach cadence and objection handling

Skills

Detail-oriented

CSAT reporting

Project ownership

Debug under pressure

Analytical thinking

Job description

Property Partners Inc in Akron, OH seeks a Technical Support Specialist for a contract position. You’ll forecast demand, optimize email support, and mentor junior reps while growing your Email Support expertise.

The role emphasizes analytical thinking, attention to detail, and action-oriented collaboration with sales and marketing teams. Flexible scheduling is offered within a structured plan for skill development.