Technical Support Specialist

Shr LLC; Nashville (TN); Presencial; USD 38 000 - 52 000; Tempo integral

Resumo da oferta

SHR Talent in Nashville, TN is partnering with a growing organization to hire an Entry Level IT Support Specialist. This role is ideal for recent graduates or early-career IT professionals seeking hands-on experience in a collaborative environment.

The position offers exposure to hardware, software, A/V equipment, and various business systems, with opportunities to learn through practical support duties and real-world projects.

Qualificações

• 1–3 years of related IT or technical support experience preferred.
• Recent graduates with hands-on technical experience encouraged to apply.
• High school diploma required; some college preferred.
• Basic knowledge of computer hardware and software troubleshooting.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, dependable, and eager to learn.
• Comfortable working collaboratively and supporting a variety of users.

Responsabilidades

• Provide hands-on technical support for hardware, software, and related technology.
• Troubleshoot and resolve computer hardware and software issues.
• Install, configure, maintain, and repair computers and peripheral devices.
• Assist with technology inspections and preventative maintenance.
• Support various operational technology, including tablets, printers, scanners, displays, and other devices.
• Install and update computer software as needed.
• Set up and monitor A/V equipment for meetings and events.
• Coordinate with third-party technology support when necessary.
• Assist with hardware repairs and replacements.
• Support technology-related projects and special events.
• Perform additional IT support duties as needed.

Conhecimentos

IT support

Troubleshooting

Communication

Time management

Team collaboration

Learning mindset

Formação académica

High school diploma

Some college

Descrição da oferta de emprego

SHR Talent is partnering with a growing organization in Nashville, TN to hire an Entry Level IT Support Specialist. This is an excellent opportunity for a recent graduate or early-career IT professional looking to build hands-on experience in a collaborative and unique technology environment.

The Entry Level IT Support Specialist will provide day‑to‑day technical support while gaining exposure to computer hardware and software, A/V equipment, interactive technology, and other business systems. This position is ideal for someone who enjoys troubleshooting, working with people, and learning through hands‑on experience.

Responsibilities

• Provide hands‑on technical support for hardware, software, and related technology.
• Troubleshoot and resolve computer hardware and software issues.
• Install, configure, maintain, and repair computers and peripheral devices.
• Assist with technology inspections and preventative maintenance.
• Support various operational technology, including tablets, printers, scanners, displays, and other devices.
• Install and update computer software as needed.
• Set up and monitor A/V equipment for meetings and events.
• Coordinate with third‑party technology support when necessary.
• Assist with hardware repairs and replacements.
• Support technology‑related projects and special events.
• Perform additional IT support duties as needed.

Qualifications

• 1–3 years of related IT or technical support experience preferred.
• Recent graduates with hands‑on technical experience through coursework, labs, internships, or educational programs are encouraged to apply.
• High school diploma required; some college preferred.
• Basic knowledge of computer hardware and software troubleshooting.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Strong organizational and time‑management skills.Ability to manage multiple priorities in a fast‑paced environment.
• Self‑motivated, dependable, and eager to learn.
• Comfortable working collaboratively and supporting a variety of users.

Why This Role?

This is an opportunity to gain experience beyond a traditional help desk environment. You'll work with a variety of technology while developing your troubleshooting, technical support, hardware, software, and A/V skills.

For someone beginning their IT career, this role offers the opportunity to learn, gain hands‑on experience, and build a strong foundation for continued growth in IT.